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Protocol, Travel, Event, Tourism and Hospitality Management (London)

HRODC Postgraduate Training Institute

Course

In Central London ()

£ 38,000 + VAT

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Description

  • Type

    Intensive seminar

  • Level

    Intermediate

  • Class hours

    360h

  • Duration

    3 Months

This Course is Designed For:
International Negotiators
International Conflict Managers
United Nations Officials
National Tourist Officers
Tourism Promoters
Tourism Development Officers
Tourism Ministry Officials
Hotel and Tourism Consultants
National Government Ministers with Tourism in their Portfolio
Local Tourism Development Officers
National Economists
Lecturers of International Affairs
Lecturers of Tourism
Tourism Consultants
Conflict Resolution Consultants
War Officers
Mediation Officers
Protocol officers
Travel offices
Travel executives
Public relations officers
Public relations executives
Public Relations researchers
Those responsible for protocol, travel and accommodation
Those in PR in public sector, private sector and not-for-profit organisations
Those in PR at the national, regional and community level
Those working for international, global or supranational organisations
Event Planners
Event Organisers
Middle and senior managers tasked with the direct delivery of events or oversight of specialist sub-contractors
Event Managers

About this course

Degree or Work Experience

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Subjects

  • Conflict
  • International Relations
  • Management
  • Risk
  • Meetings
  • Presentation
  • IT
  • Protocol
  • Tourism and Hospitality
  • Hospitality Management
  • Hospitality
  • Tourism Development
  • Public Relations
  • PR training
  • International
  • Public
  • Planning
  • Tourism
  • IT risk
  • Trade
  • Communication Training
  • Media
  • IT Development
  • IT Management
  • Tourism Hospitality
  • Tourism Hospitality Management
  • Skills and Training
  • PR
  • Events Management
  • Event Marketing
  • Event Coordination
  • Travel and Protocol Management
  • Events Planning
  • Visa and Immigration Formalities
  • Booking Arrangement
  • Events Planning and Protocol
  • Airport Duties
  • Events Planning Ethics and Etiquettes
  • Event Projects Management
  • Event Design and Production
  • Event Operations
  • Event Human Resource Management
  • Event Finance Management
  • Dealing with Different Types of Events

Teachers and trainers (1)

Prof. Dr. R.B. Crawford

Prof. Dr. R.B. Crawford

Director - HRODC Postgraduate Training Institute

PhD (University of London), MEd. M. (University of Bath), Adv. Dip. Ed. (University of Bristol), PGCIS (Thames Valley University), ITC (UWI), Member of the Standing Council of Organisational Symbolism (MSCOS); Member of the Asian Academy of Management (MAAM); Member of the International Society of Gesture Studies (MISGS); Member of the Academy of Management (MAOM); LESAN; Professor, HRODC Postgraduate Training Institute; Visiting Professor, Polytechnic University of the Philippines (PUP)

Course programme

Limited Contents, Concepts and Issues:

TRAVEL, PROTOCOL MANAGEMENT AND INTERNATIONAL RELATIONS (1)
  • United Nations, Introduction
  • The Advent of International Organizations
  • The United Nations
  • United Nations System Organisation
  • United Nations Protocol
  • Bodies of United Nations and their functions
  • The International Telecom Delegation to the United Nations
  • United Nations, Power and Power Centralization
  • The United Nations Security Council
  • The International Atomic Energy Agency
TRAVEL, PROTOCOL MANAGEMENT AND INTERNATIONAL RELATIONS (2)
  • Globalisation as Increasing Worldwide Integration of Communications, Culture, and Economics
  • Globalisation and National Culture
  • Globalisation and Financial Risk Management
  • The Emergence of the World Trade Agreement (WTA)
  • The World Trade Organisation (WTO)
  • Dumping, anti-dumping and anti-subsidy: Introduction
  • The General Agreement on Tariffs and Trade (GATT)
  • The General Agreement of Trade in Services (GATS)
TRAVEL, PROTOCOL MANAGEMENT AND INTERNATIONAL RELATIONS (3&4)
  • Visa and Immigration Formalities
  • Visa Processing
  • Visa Arrangements
  • Passport Processing
  • Hotel Visa Processing
  • Business Travel Requirements
  • Immigration Regulations and Requirements
  • General Travel Management
  • Nature of Strategic Public Relations
  • Booking Arrangement
  • Hotel Reservation
  • Airline Reservation
  • Corporate Hotel Booking Arrangement
  • Events Planning and Protocol
  • Recovery Planning and Protocol
  • Exhibition Planning and Participation
  • Planning, Organisation and Management or Protocol Duties
  • Special Arrangements and Planning for Vehicular Convoys
  • Nature of Strategic Public Relations
  • Meetings Management
  • Participating and Contributing in Meetings
  • Resonation
  • Groupthink vs. Teamthink
  • Personality and Group Dynamics
  • Personality Types and Their Influences
  • Group Dynamics : A Definition
  • Forming
  • Storming
  • Norming
  • Performing
  • Disbandment
  • Relationship Management
  • Relation with Embassies and Ministries
  • Embassy Relations and (Note Verbale)
  • Media Relations
  • Skills For Public Relations
  • General Protocol Management
  • Airport Duties
  • Organisational Improvement Strategy
  • Corporate Social Responsibility and Sponsorship
  • Corporate Identity Implementation and Maintenance
  • Corporate Strategy : An Introduction
  • Tactical Management
  • Systems Thinking
  • Equifinality
  • Understanding International Airline Ticketing and Flight Schedules
  • Use of the Internet and Other IT Systems
  • Online Public Relations
  • Internal Communications and Intranet
  • Freight Arrangements for Personal Belongs
  • Risk Management: An Introduction
  • Contingency Planning
  • Crisis Management
  • Continuity Management and Disaster Recovery
  • Public Service Continuity Management
  • Salient Communication Issue
  • Defining Communication
  • Barriers to Effective Communication
  • Cross Cultural Communication
  • Communication and Presentation
  • Presentation Skills
  • Writing the Media
EVENTS PLANNING
  • Introduction to Event Planning
  • Planning the Event
  • Business Planning for Events
  • Team Building
  • Venue Selection
  • Preparing for the Event
  • Finance for Events and Budgeting
  • Event Resources
  • Event Restraints
  • Risk Assessment
  • Event Evaluation
  • Promotion
  • Advertising
  • Public Relations
  • The Internet
  • Personal Selling
  • Event Booths
  • Presentation Skills
  • Business Ethics
  • Fair Competition
  • Observing Proper Ethical Parameters
  • Business Ethic, Protocol and Entertaining: Within the Town
  • Business Ethic, Protocol and Entertaining: Out of the Town or Country

EVENTS MANAGEMENT
  • Managing Events and Event Projects
  • Event Design, Production and Operation
  • Event Human Resource Management, Finance Management and Event Marketing
  • Dealing with Different Types of Events
  • Events and Media
EVENT COORDINATION
  • Anatomy of an Event
  • The Event Element Assessment
  • Developing the Event Site
  • Accommodating the Audience
  • Providing the Event Infrastructure
  • Safe Operations
  • Coordinating the Event
  • Fundamentals of the Production
  • Staging the Entertainment Experience
  • Food and Beverage Operations
  • Making Event Memories
  • Ancillary Programs
  • Vendors and Volunteers
  • Knowledge Management
  • Strategies For Success
HOSPITALITY MANAGEMENT AND TOURISM
  • Hospitality and Lodging: An Overview
  • The Interrelated Nature between Hospitality Management and Tourism
  • Operations Management: An Introduction
  • The Hotel Business
  • Rooms Division Operations
  • Food and Beverage Operations
  • Beverages
  • The Restaurant Business
  • Restaurant Operations – Front of the House and Back of the House
  • Managed Services
  • Recreation, Attractions, and Clubs
  • Gaming Entertainment
  • Meetings, Conventions, and Expositions
  • Special Events

Additional information

HRODC Postgraduate Training Institute is registered with the UK Registry of Learning Providers (UKRLP) of the Department for Business, Innovation and Skills (BIS), formerly Department of Innovation, Universities and Skills (DIUS). Its registration number is 10019585 and can be verified at http://www.ukrlp.co.uk/

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Protocol, Travel, Event, Tourism and Hospitality Management (London)

£ 38,000 + VAT

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