Become an exceptional salesperson!

Up-Selling Techniques - Online Course

5.0
3 opinions
  • I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
    |
  • Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
    |
  • I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
    |

Online

£ 25 VAT inc.
  • Typology

    Training

  • Methodology

    Online

  • Duration

    Flexible

  • Start

    Different dates available

  • Online campus

    Yes

  • Support service

    Yes

Description

Do you want to learn how to improve your selling techniques and up-selling skills?

Emagister just added the perfect course for you! If your job consists on selling products and services and be in contact with customers and you want to boost your career, then you are in the right place!

With this online course you will learn all about up-selling techniques, like how to identify win-win opportunities and how to benefit from them. In addition, you will acquire customer service and cross selling techniques, becoming soon enough an up-selling expert!

Keep in mind that the course is online, giving you the possibility to learn everything about up-selling techniques in your own time and that the learning process is flexible, therefore, you can adjust it without problems with your working hours.

Thanks to structure of the course, all delivered online, you will have access to the learning platform where you will be able to listen and read to instructions and conversations any time you want, or to print the materials directly if you prefer!

So are you ready to become a successful sales expert and gain a certificate from the Reception Academy? Apply now and give a boost at your career!

Facilities

Location

Starts

Online

Starts

Different dates availableNow taking bookings

To take into account

This superb online training course on Up-Selling is ideal for anyone that sells products or services to potential customers. You will learn to identify opportunities which will add value to your guest’s overall experience and to apply a proven selling process that has proven results.

This course specifically caters to the needs of the hospitality industry and is ideal for those who already work in a customer facing environment wishing to improve their up-selling skills.

Must have a computer and internet access.

All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the user.

To enrol, book online: 
- Visit our website - Choose the course you want to do - Choose your payment option - Enter your details (including payment details) - You will receive an email confirmation of booking - Please complete the registration process by adding a password for your account. - Click the link to the designated course in the email you receive and begin the course!

Questions & Answers

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Opinions

5.0
excellent
  • I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
    |
  • Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
    |
  • I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
    |
100%
4.8
excellent

Course rating

Recommended

Centre rating

Olga Jero

5.0
22/08/2018
What I would highlight: I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
What could be improved: -
Would you recommend this course?: Yes

Roxana Rau

5.0
13/08/2018
What I would highlight: Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
What could be improved: -
Would you recommend this course?: Yes

Mihaela Barzu

5.0
07/05/2018
What I would highlight: I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
What could be improved: -
Would you recommend this course?: Yes
Reviews gathered by Emagister & iAgora

Achievements for this centre

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 10 years

What you'll learn on the course

  • Sales
  • Management
  • Receptionist
  • Negotiation Skills
  • Influencing Skills
  • Persuasion Skills
  • Customer Service Skills
  • Presentation Skills
  • Sales Techniques
  • Sales Strategy
  • Customer Relationship Management
  • Communication Skills
  • Selling Skill
  • Sales Process
  • Sales Training
  • Customer satisfaction
  • Hospitality Marketing
  • Sales Marketing
  • Reception
  • Up-selling tecniques
  • Hospitality Communication

Teachers and trainers (1)

TBC TBC

TBC TBC

Trainer

Course programme

You will become confident presenting additional buying opportunities and higher-margin alternatives. By asking the right questions and making appropriate suggestions, you can significantly increase their overall purchase level, add revenue to your company’s top-line and provide your guests with better service.

Not only will you learn to anticipate your guest’s needs you will recognize how to offer solutions in a professional way. Being able to understand how to up-sell professionally will help you greatly in developing your skills and stand out as an exceptional sales person.

This online course enables you to navigate through previous slides in order to listen to conversations and instructions as many times as you find necessary. The online course also allows you to print material directly from the learning system.

Featuring professional audio voice-overs the user can listen to a native English speaker, further improving your English language skills when communicating.



Topics covered in the "Up-Selling Techniques" course:


• How to up-sell like an expert

• Correct use of up-selling techniques

• Identify win-win opportunities to provide more products and services

• Sell without feeling pushy

• Create opportunities to add value for customers

• Apply a cross and up selling process to make decisions easy for customers

£ 25 VAT inc.