Receptionist & front of house management diploma online training course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
Does a career working in an office environment as a receptionist sound like the perfect way for you to move into a completely different industry? Are you aware of what is involved in such a role or perhaps you already believe that you understand it and yet have no idea how to move into this particular type of job? If any of that applies to you then our reception diploma course will be able to provide you with all of the answers and information that you will need to go on and have a successful career within this particular field.Introduction to the Reception Diploma CourseOur reception diploma course is broken down into 17 easy to follow modules that will take you through the entire position and everything that you need to know in order to become a high-flying receptionist. This course has been designed to guide you through each and every part of being a receptionist from the tasks you will often have to carry out to dealing with people, the business environment and even the importance of correct communication.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Receptionist
- Access
- Technology
- Industry
- Team Training
- Communication Training
- Essentials of Communication
- Administrative Procedures
- Effective Business Communication
- The Role of the Receptionist
- Practice Good Telephone Skills
- Organisational Skills & Time Management
- Following Routine
- Developing Filing Systems
Teachers and trainers (1)
Online Course Online Course
12 Month Unlimited On-Demand Online Access to the Course.
Course programme
Course Content
- Module 1: The Role of the Receptionist
- Module 2 : The Different Types of Receptionist and the Subtle Differences Between Them
- Module 3 : The Essentials of Communication
- Module 4 : Practice Good Telephone Skills
- Module 5 : Sending Formal Messages/Sending Informal Messages
- Module 6 : Database Management and Booking/Reservation Procedures
- Module 7 : Following Routine Administrative Procedures and Developing Filing Systems
- Module 8 : Security & Safety Issues / Health & Safety Considerations in the Workplace
- Module 9 : Confidentiality
- Module 10 : Successful Meetings & Minute Taking, Meeting & Accommodation Arrangements
- Module 11 : Organisational Skills & Time Management
- Module 12 : Effective Business Communication
- Module 13 : How Technology is Important in Reception Work
- Module 14 : The Importance of Team Work
- Module 15: Reception Area Appearance
- Module 16: Career Progression / From Receptionist to…
- Module 17: To Sum It All Up: Reception Work Explained
Receptionist & front of house management diploma online training course