Westminster Kingsway College

Retail Operations NVQ Level 2

Westminster Kingsway College

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Important information

Typology NVQ
Methodology Inhouse
  • NVQ
  • Inhouse

Suitable for: The Retail Operations NVQ is suitable for those who are involved in stock. storage and order processing; preparing products for sale; merchandising. selling goods and customer service. The candidate will need to show that they. can take responsibility for their own work and collaborate with other members. of a team.

Important information

Government funding available

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Course programme

Retail Operations NVQ Level 2

An NVQ is a nationally recognised work-based qualification, which proves that your employees’ work meets a national standard. A fully trained assessor, who is an expert in their field, will visit your workplace to conduct the training with a small group of employees. This usually takes the form of workshops and individual assessments/observations, which last for a few hours once a fortnight. It usually takes up to 12 months to complete the Team Leading NVQ Level 2.

Candidates must complete 4 mandatory units and 2 optional units:

Mandatory units:

  • Work effectively in your retail team

Optional units:

  • Help customers choose products in a retail environment
  • Receive goods and materials into storage in a retail environment
  • Process cash and credit transactions in a retail environment
  • Support Customer Service improvements

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