Sell it to me! part 2 doing the deal

The aim
To equip both new and experienced sales staff with the necessary skills to develop and nurture professional and productive customer relationships.


About the programme
Sell it to me!is the best-selling two-part programme on how to build the kind of relationship with customers that will guarantee a sale.

Part 2: Doing the dealis an amusing and easy-to-follow drama which demonstrates how to effectively tackle customer objections. By making them specific and putting them into perspective, sales staff will be able to provide compensating benefits to their customers.

The programme explains how to set achievable objectives, prepare alternatives, and then, by putting it all into practice, close the deal. It reinforces the fact that even skilled salespeople can fail to spot buying signals or spoil a close by continuing to sell after the deal has been done. From initial contact through to closing the deal, this programme is suitable for all levels of sales staff and can be used as individual or combined teaching units.


The key outcomes
-Improves selling techniques so that customers are guaranteed to want to buy
-Develop and nurture productive customer relationships


Programme includes:
DVD (23 mins)
Course leader's guide
Delegate worksheets on disc
Powerpoint slides/OHPs on disc
Self-study workbook on disc

Blending Learning Pack: £2399
Includes parts 1 and 2 of the DVD resources, full support material and the e-learning standalone CDROM


Information:
A Video Arts production featuring Josie Lawrence, Robert Lindsay, Amanda Redman, Martin Clunes and Colin Salmon. Release date: 1994

Sell it to me! parts 1 & 2 are also available on CDROM format. To order your copy please see sell it to me! part 1.

Learning-chapters

• The portable sales mentor
• Don't take objections personally
• Make the objections specific
• Put the objections in perspective
• Recap of lesson 3
• Not closing the sale
• Watch for buying signals
• Set realistic objectives
• Ask for the order
• Keep your mouth shut
• Recap of lesson 4
• Summary

Learning-chapters

• Trailer
• Pre-test
• Introduction
• Meet the customer
• Meet customer needs
• Meet customer objections
• Close the sale
• Summary

The e-learning CDROM covers parts 1 and part 2: £799
We provide access to full tracking and reporting so you can keep up-to-date with the learner's progress. All our courses are fully SCORM-compliant for use with learning management systems and virtual learning environments.