SIA Level 2 Door Supervisor

Door Supervisor

NOCN Level 2 Award in Door Supervision
Wilplan Training boasts a training team with vast expertise in the Security Industry including licensed retail and Door Supervision. Training for Door Supervisors has seen dramatic change in recent years and Door Supervisors often referred to as' Bouncers' Door Stewards or Door Staff have taken a more professional role since the introduction of strict SIA licence requirements.
Our training course emphasises the realities of Door Supervision and the duties you may undertake. The Door Supervisor Training course uses practical real life scenario's to prepare individuals for the job and not just pass a test. After completing the Door Supervisors course and being issued with an SIA licence a Door Supervisor can work in many areas of the Security Industry from Security Guarding through to Event Security and other licensed premises.

What does the course involve?
Delegates must complete and pass both units 1 and 2 as outlined below to achieve a Level 2 Award in Door Supervision and allow delegates to apply for their SIA licence. The course is designed to be fun and enjoyable whilst still giving you the knowledge required to undertake the role of a Door Supervisor.

Unit 1 Roles and Responsibilities

• Introduction, Roles and Responsibilities
• Behavioral Standards
• Equal Opportunities
• Civil and Criminal Law
• Arrest
• Licensing Law
• Searching
• Health and Safety at Work
• Drugs Awareness
• Recording Incidents and Crime Scene Preservation
• Emergency Procedures
  
  Unit 2 Communication and Conflict Management
• Introduction to Communication Skills and Conflict Management
• Self Awareness
• Avoiding Conflict
• Effective Communication and Customer Service Skills
• Recognising High Risk Conflict
• Resolving Conflict
• Learning from Conflict