Simply Training and Development courses

...prisons, contract caterers, voluntary organisations etc. This course meets the minimum legal requirements. How will the course be assessed? A multiple...

...difficult situations with calm, care and confidence. What are the benefits of attending the course? This course will help participants to: Handle conflict...

...motivated to deliver great customer service Course content What does great customer service look like? Who are our customers? How can we keep the customer happy?...

...Negotiate with confidence Develop lasting relationships with those they negotiate with, whether staff, clients, suppliers and colleagues See what the other...

...accomplished image for both the company and the individual. Gain skills to benefit other areas of work, such as meetings and conversations. Presentation...

...and support skills to help employees who are stressed Using the organisation’s policies for managing stress Adopting a risk assessment approach to reduce...

...plus two optional units. The wide choice of optional units gives a high level of flexibility, allowing the qualification to be tailored to meet the varying...

...Suitable for: The ILM Level 3 S/NVQ in Management has been specially designed for first. line managers with responsibility for; managing budgets...

...developing productive working relationships, ensuring health and safety requirements are met and managing the business process. The wide range of optional units...

...burns and scalds Deal with asthma and hyperventilation Deal with head injuries, seizures and febrile convulsions Recognise and deal with fractures to upper... Learn about: First Aid...

...Apply in-depth food hygiene knowledge to their workplace Effectively supervise food handlers on hygiene issues Audit food hygiene standards at their workplace...

...management tools The opportunity to work on a FSMP for the participant's own business How is the course assessed? Scenario-based assessment paper at the end of the...

...hygiene training Contribute to the design of new premises What does the course cover? The new food safety management system legislation: - The 12 steps...

...The ILM Level 2 S/NVQ in Team Leading has been specifically designed for team leaders (with some authority for managing resources) who are looking to motivate...

...to demonstrate that the requirements are met at the relevant standard...

...who are responsible for determining resource allocation and operational methods in their department or organisation. The ILM Level 4 S/NVQ in Management...

...What are the benefits of attending the course? The course will help participants to: Have an understanding of the terms mental health and mental illness...

...the risk management process and its importance Explain the importance of reporting and whistle-blowing on actual or potential abuse Take personal action...

...Suitable for: Anyone in a position where they are working on their own either in or away from the workplace. Anyone in a position where they are working...

...Manage food hygiene Identify areas for legal compliance Set up food safety management / HACCP plans Liaise with enforcement officers Deliver Basic...