Simply Training and Development courses

...staff in care homes, schools, nurseries, prisons, contract caterers, voluntary organisations etc. This course meets the minimum legal requirements. Basic...

...how we deal with conflict The role of body language Techniques to remain calm Skills practice in a supportive environment, using real-life scenarios Action planning...

...Handle customer complaints. Be more motivated to deliver great customer service. Suitable for: Anyone who deals with customers whether internal or external...

...See how to achieve long-lasting success using a range of negotiating techniques. How will this course help? The course will help participants...

...and the individual Gain skills to benefit other areas of work, such as meetings and conversations What will the course cover? Structuring a presentation...

...Confidently approach this potentially sensitive and difficult area. Suitable for: Supervisors and managers who face conflict within teams and departments...

...needs of participants and employers across all employment sectors. Structure • Four mandatory units • Two optional units Assessment Assessment of all Team...

...achieving specific results and for some decision making. Level 3 S/NVQ in Management Introducing the qualification The ILM Level 3 S/NVQ in Management...

...Suitable for: The ILM Level 4 S/NVQ in Management has been specifically designed for middle managers with a wide span of control and accountability for performance...

...illnesses until the arrival of the emergency services including: Foreign bodies, poisoning, electric shock, hypoglycaemia, sprains and strains... Learn about: First Aid...

...Apply in-depth food hygiene knowledge to their workplace. Effectively supervise food handlers on hygiene issues. Audit food hygiene standards at their workplace...

...of good food hygiene practice. This one day course will give you all you need to know, as well as the chance to work on your own food safety management procedure (FSMP)...

...Liaise with enforcement officers. Deliver Basic food hygiene training. Contribute to the design of new premises. Suitable for: It is designed for all those...

...who are looking to motivate their team members as well as achieve agreed outputs. The ILM Level 2 S/NVQ in Team Leading has been specifically designed for team leaders...

...leadership, and allocating/monitoring work) plus three optional units. The wide choice of optional units gives a high level of flexibility, allowing...

...has been specifically designed for middle managers with a wide span of control and accountability for performance, who are responsible for determining...

...related policies Who is the course suitable for? This course is ideal for staff who have received little or no previous training in mental health...

...on actual or potential abuse. Take personal action to safeguard vulnerable adults in your care. Suitable for: All staff who work with vulnerable adults...

...on their own either in or away from the workplace. Lone Working What are the benefits of attending the course? The course will help participants...

...offers a high level of training in the knowledge and practice of food hygiene. It is designed for all those working in all food businesses at management...