Simply Training and Development courses

...waiting staff, staff in care homes, schools, nurseries, prisons, contract caterers, voluntary organisations etc. This course meets the minimum legal requirements...

...Manage emotional behaviour rather than emotional people! Work safely - alone. Save time - conflict holds back productivity. Suitable for: Supervisors...

...motivated to deliver great customer service Course content What does great customer service look like? Who are our customers? How can we keep the customer happy?...

...Negotiate with confidence Develop lasting relationships with those they negotiate with, whether staff, clients, suppliers and colleagues See what the other...

...length of a presentation Practise designing and delivering a presentation in a relaxed, safe and supportive environment...

...The course will help participants to: Identify the signs and symptoms of stress Act promptly and effectively to support staff experiencing stress Understand...

...needs of participants and employers across all employment sectors. Structure • Four mandatory units • Two optional units Assessment Assessment of all Team...

...to demonstrate that the requirements are met at the relevant standard...

...has been specifically designed for middle managers with a wide span of control and accountability for performance, who are responsible for determining...

...Suitable for: This course is recommended by OFSTED and designed for people who look after children under the age of eight. This course is recommended... Learn about: First Aid...

...use of a management tool such as the FSA's Safer Food Better Business pack Bateriology Food poisoning and food-borne disease Physical contamination...

...All successful candidates gain a Level 3 Award in Implementing Food Safety Management Procedures from the Chartered Institute of Environmental Health...

...and training level including: Catering Managers Technical/Quality assurance Managers Production managers Managers of owners of a food business Trainers...

...needs of participants and employers across all employment sectors. Structure • Four mandatory units • Two optional units Assessment Assessment of all Team...

...to demonstrate that the requirements are met at the relevant standard...

...who are responsible for determining resource allocation and operational methods in their department or organisation. Participants complete a total of eight...

...but who may come into contact with people with mental health problems as part of their...

...to safeguard vulnerable adults in your care What does the course cover? Duty of care – from Employer / Employee’s perspective Definitions of the terms...

...The course will help participants to: Recognise potentially difficult situations. Develop techniques for defusing difficult situations. Respond assertively in difficult situations...

...Managers of owners of a food business. Trainers of food hygiene. Hygiene managers/auditors/personnel It is designed for all those working in all food businesses...