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Skills for the Admin Assistant

Taylor Mason Training

Course

In London ()

£ 949 VAT exempt

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Description

  • Type

    Workshop

  • Class hours

    949h

  • Duration

    1 Day

Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on job satisfaction is our relationship with others. Our work should not be a burden to us and our offices shouldn’t be battlefields.

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Reviews

Subjects

  • Business Development
  • Listening Skills
  • Communication Skills
  • Admninistration
  • Office Assistant
  • Effective Communication
  • Assertion Training
  • Skills and Training
  • Assertiveness
  • Office Skills

Teachers and trainers (1)

Taylor Mason

Taylor Mason

Very Experienced Trainers

All our trainers are experts in their field, most of which have worked for us for some time. From 1-1 coaching to complex change programmes we have the skills and experinece. We cover, Human Resouces, Communicaton Skills, Leadership and Supervision, Microsoft & IT, Sales & Marketing, Personal Development, Health & Safety, Project Management, PA & Office Skills,

Course programme

What you learn:

  • Understand the importance of professional presence on the job.
  • How to self-manage to become more effective and efficient.
  • Improved communications skills, including listening, questioning, and being more assertive.
  • Increased effectiveness in recognising and managing conflict, and dealing with difficult people.

During the course you cover:
  • Personal best, professional best Putting others at ease
  • Distorted thinking
  • The steps to feeling good
  • Understanding and improving your assertiveness
  • Communication skills (written, verbal, non-verbal)
  • Self-management Setting goals
  • Working as a team and with difficult people
  • Learning to say no Dealing with stress



See related categories

Skills for the Admin Assistant

£ 949 VAT exempt

The best Secretarial courses

See all

See all