Taylor Mason Training courses

...Touch typing, because of its natural and flowing finger movements, results in less stress. Less Wear and Tear Touch-typing reduces wear and tear on... Learn about: Workplace Skills, IT risk, Touch Typing Courses...

...to do when you get lost Using the 80:20 rule Minute Taking – From Notes to Meeting Minutes A professional writer’s technique to make writing minutes easier... Learn about: Meeting Minute, Minute Taking, Writing Skills...

...Setting standards Getting the best out of others Effective communication techniques – staff and line managers Objective and target setting Assertiveness... Learn about: Skills and Training, Communication Training, Team Training...

...Without a secretary or executive PA to schedule these, someone in your business may miss an important meeting or find themselves with a scheduling conflict... Learn about: Secretarial training, Office Assistant, PA Training...

...Topics covered: Self Reflection How Others Perceive You Faulty Assumptions How Being Assertive Will Help You MODULE 5: Your Inner Voice: Being More Confident... Learn about: Delegating Skills, Assertion Training, Confidence Training...

...Topics covered: Getting Acquainted The Quick Access Toolbar Tabs and Groups Customising the Ribbon MODULE 3: Creating and Formatting Presentations Learning... Learn about: Ms PowerPoint, Presentation Skills, Presentation ppt...

...Modern day managers and team leaders should have the quintessential element of tackling all types of people in their team and keeping them united... Learn about: Equal Opportunities, Team Training, Team Building...

...hints & tips Identifying Priorities – organisational, departmental, team & individual priorities, urgent versus important, personal priorities Planning – daily... Learn about: IT Project Management, Public Training Courses, Secretary Training...

...The course is delivered either as a public course from various locations around the UK, or as an in-house course for groups (up to 12 per group).... Learn about: Executive PA, PA Training, Public Training Courses...

...At the end of this course delegates will be able to: have a complete understanding of the higher functions of Word, perform the most advanced functions... Learn about: Microsoft Word, Word 2007, Word processors...

...and how to overcome problems and pitfalls The Legal Framework for Recruitment Questioning Skills, Topics and Techniques Listening Skills and Note Taking... Learn about: Best Practice, Recruitment and Selection, Planning Process...

...you will cover: Create a professional image on the telephone Use telephone communication to your advantage and be aware of its limitations Use your voice... Learn about: Telephone Skills, Call Centre, Customer Service Skills...

...is a Two-Way Street MODULE 3: Face-to-Face Communication Topics covered: First Impressions Appearance On the Front Foot: Being Positive Using the Right... Learn about: Listening Skills, Communication Training, Skills and Training...

...Cope with complaining customers Screen calls properly Work with internal clients and teams effectively... Learn about: Customer Care, Telephone answering, Customer Service Skills...

...Less Wear and Tear Touch-typing reduces wear and tear on the few fingers that are constantly being used. The load is spread over many more fingers... Learn about: Typing Training, Keyboard Skills, Health and Safety...

...Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone... Learn about: Telephone Skills, Selling Skill, Customer Service...

...Risk identification / analysis Identifying and analysing project risks Maintaining a risk log Project Management Tools and Techniques An overview of... Learn about: Project Life Cycle, Project Management, Project Manager...

...These are the skills that you develop in this two day course. During this interactive, linked and practical conflict resolution training course... Learn about: Employee Relations, Behavioural Safety, Behavioural intervention techniques...

...Other useful functions Formatting worksheets Formatting text Formatting rows and columns Formatting numbers Conditional formatting Copying formats... Learn about: MS Excel, Excel Sheet, Microsoft Excel...

...management, communication and assertiveness. Learn to manage your manager, conduct meetings and suggest improvements to the department Anyone wishing... Learn about: Executive Assistant, Public Courses, PA Training...