Taylor Mason Training courses

...is appropriate for any industry or any age. Once learned, the technique has enormous benefits, which are: Increased Efficiency Touch-typing is more efficient... Learn about: Touch Typing Skills, Workplace Skills, Touch Typing...

...etc Coping with items like part-time attendance, in-hand, completed, etc Conventions Minute Taking – Responsibilities and Preparation You and the chair – Who does what?... Learn about: Writing Skills, Minute Taking, Listening Skills...

...knowledge and practical ability to manage yourself and your new team. Working through management areas such as delegation, prioritisation , leadership... Learn about: Team management, Team Training, Communication Training...

...body language, tone & words Written communication – overview of business writing, composing professional emails, faxes, memos, letters Assertiveness Skills... Learn about: Touch Typing, Assertiveness Training, Workplace Skills...

...Learning outcomes:The inner dialogue, recognising how our own thinking can positively or negatively affect the way we react to situations. Topics covered... Learn about: Communication Training, Gain Confidence, Body Language...

...Indenting and Lists Advanced Text Tools MODULE 4: Adding Shapes and Art to Your Presentation Learning outcomes: Use shapes and text boxes to develop diagrams and graphics... Learn about: Presentation ppt, PowerPoint Templates, Presentation Skills...

...management or bullying? Cultural diversity – an introduction Cultural diversity in practice – Examples and case studies Personal action planning Evaluation and Close... Learn about: Team Training, Diversity Awareness, Team Building...

...hints & tips Identifying Priorities – organisational, departmental, team & individual priorities, urgent versus important, personal priorities Planning – daily... Learn about: IT Project Management, Public Training Courses, Speed Reading...

...approach in a variety of situations Taking greater control and responsibility... Learn about: Executive PA, PA Training, Skills and Training...

...and endnotes Indexes Bookmarks and cross-references Managing Document Revision Using track changes Comparing document versions Creating Macros Recording... Learn about: Word processors, Microsoft Word, Microsoft Office...

...By the end of this recruitment & selection training course, delegates will be able to: Describe the features of a ‘best practice' recruitment process Describe... Learn about: Recruitment Process, HR organisational development, Best Practice...

...Using up to date phone training methodologies the course is suited mainly to existing teams due to the shortened length. During the learning experience... Learn about: Customer Service Skills, Telephone Skills, Call Handling...

...Communicator Topics covered: Your Level of Understanding Dismantling your Assumptions Prejudices Your Preconceptions: Stereotyping Your History & Experiences... Learn about: Assertiveness Training, Communication Training, Communication Skills...

...of us utilise the telephone, either to deal with internal or external clients. Our telephone techniques training course is designed to provide new or existing... Learn about: Improve Communication, Call Handling, Telephone answering...

...you will have the skills, knowledge and practice time to be able to type without looking at the keys To remember and use the correct fingering To apply... Learn about: Keyboard Skills, Touch Typing, Skills and Training...

...Build trust and respect with customers and colleagues. Warm up your sales approach to improve success with cold calling. Identify ways to make a positive impression... Learn about: Verbal Communication, Telephone Training, Telephone Skills...

...Practical exercise Close & Review Evaluation... Learn about: Risk Assessment, Project Life Cycle, IT Project Management...

...mediation, diplomacy, and creative peace building. The Johari window, a model to help you understand your relationship with yourself & others... Learn about: Behavioural Safety, Conflict Management, Managing Conflict...

...Other useful functions Formatting worksheets Formatting text Formatting rows and columns Formatting numbers Conditional formatting Copying formats... Learn about: Excel Formula, Excel Sheet, Microsoft Excel...

...management matrix Planning & prioritising workloads Managing workloads to meet time lines Eliminating time wasters Setting SMART objectives Motivate yourself... Learn about: Secretary courses, Communication Skills, Assertiveness Training...