Taylor Mason Training courses

...that of locating the keys and focusing on the output. The brain is then single-mindedly focused on the output. Less Physical Fatigue Touch-typing is... Learn about: IT risk, Touch Typing, Workplace Skills...

...your organisation with a set of professional minutes each and every time. To ensure that you are ready to take minutes the course uses a combination... Learn about: Meeting Minute, Minute Taking, Listening Skills...

...Benefits of being assertive Understand different levels of assertiveness Submissive/aggressive behaviours, their definition and body language What’s best for the organisation... Learn about: Skills and Training, Team management, Team Training...

...Being assertive and not aggressive in the workplace Saying no assertively Understanding assertiveness Meetings Meeting preparation Overview of successful... Learn about: Secretary Training, Keyboard Skills, Health & Safety...

...Putting Assertiveness into Action Learning outcomes: Learn how to negotiate for Win-Win outcomes, say “no” nicely, and make requests that will help you... Learn about: Communication Training, Persuasion Skills, Assertiveness Training...

...but no prior experience with PowerPoint is required. MODULE 1: Getting Started with Powerpoint Learning outcomes: Gain an understanding of basic features... Learn about: Presentation ppt, Presentation Skills, Microsoft Office...

...this diversity course for managers will provide you with the skills, understanding and knowledge to manage your teams and colleagues successfully... Learn about: Diversity Management, Cultural Diversity, Team Building...

...Follow through on negotiations Details: Preparing to Negotiate – establish a successful mindset, research the other party, determine the value of what’s being negotiated... Learn about: Office skills training, IT Project Management, Skills and Training...

...The course is delivered either as a public course from various locations around the UK, or as an in-house course for groups (up to 12 per group).... Learn about: Skills and Training, Executive Assistant, Public Training Courses...

...and running macros Modifying and deleting macros Using macros in forms Creating custom menus Customising toolbars... Learn about: Word Processing, Word processors, Word Documents...

...Practice Interview Sessions, including Preparation Time and Feedback Personal Action Planning Course Evaluation and Close... Learn about: Best Practice, HR Practices, Recruitment and Selection...

...and structuring telephone calls. The current outline for the telephone techniques course enables you to: Provide telephone users with skills and knowledge... Learn about: Customer Care, Effective Communication, Call Centre...

...With Opposition Barriers to Communication Why Communication Goes Wrong MODULE 9: Getting Better Outcomes Topics covered: Best Practices For Communicating Effectively Timing... Learn about: Improve Communication, Oral Communication, Assertiveness Training...

...required for this telephone training course, however it will be interactive. Suitable for: New or existing staff Synopsis In the modern office nearly... Learn about: Call Handling, Effective Communication, Improve Communication...

...you will have the skills, knowledge and practice time to be able to type without looking at the keys To remember and use the correct fingering To apply... Learn about: Skills and Training, Typing Training, Touch Typing...

...essentials Developing your script Pre-call planning Phone tag and call backs Following up and closing the... Learn about: Sales Training, Telephone Skills, Telephone Training...

...Risk identification / analysis Identifying and analysing project risks Maintaining a risk log Project Management Tools and Techniques An overview of... Learn about: IT Management, Project Manager, Project Management...

...shared goals. It requires openness, discipline and creativity. Showing respect for other people and not blaming them enables people to work for mutual benefit... Learn about: Behavioural Safety, Employee Relations, Behavioural intervention techniques...

...create basic charts & manage large spreadsheets. Suitable for: This course is suitable for anyone who wants to learn about Exel Mircosoft Excel Introduction... Learn about: MS Excel, Excel Sheet, Excel v2007/2010...

...The knowledge and practical skills you will learn include: Planning & Organisation. Management Skills. Communication Skills. Meetings and Presentations... Learn about: Executive PA, Office Skills, Secretary courses...