Taylor Mason Training courses

...As a result, typing speed will increase dramatically. This means that the time taken by a touch-typist to type a given number of characters is considerably... Learn about: Keyboard Skills, Workplace health and safety, Touch Typing Training...

...your level of experience with taking minutes, but on the whole, it is suitable for anyone involved in meeting minutes. Overall the aim of the training... Learn about: Meeting Minute, Minute Taking, Writing Skills...

...Setting standards Getting the best out of others Effective communication techniques – staff and line managers Objective and target setting Assertiveness... Learn about: Team management, Team Building, IT Management...

...and productively Management Skills Managing self and others Effective delegation Performance management Building relationships Managing day to day situations... Learn about: Communication Training, Office Skills, Health & Safety...

...in a positive way that makes life easier for everybody. MODULE 1: Introduction and Course Overview MODULE 2: Good and Bad Behaviour Types Learning outcomes... Learn about: Delegating Skills, Assertive Behaviour, Body Language...

...needs to be adjusted This intensive one-day training course is designed to enable users to get to grips with the main features of Microsoft PowerPoint... Learn about: PowerPoint Templates, Presentation ppt, Presentation Skills...

...this diversity course for managers will provide you with the skills, understanding and knowledge to manage your teams and colleagues successfully... Learn about: Team Training, Diversity Management, Team Building...

...Read more quickly without losing comprehension Details: Your Time Challenges – diagnostic questionnaire on time challenges, how to improve on these challenges... Learn about: Office Skills, Communication Training, Office reception...

...The aim of this secretarial skills course will be to provide you with the practical skills and knowledge to be successful and prepared secretary/PA... Learn about: PA Training, Secretary Training, Skills and Training...

...Creating mailing labels Working with Forms Creating forms Modifying forms Protecting and printing forms Working with Large Documents Master documents Footnotes... Learn about: Word processors, Word Documents, Microsoft Office...

...Practice Interview Sessions, including Preparation Time and Feedback Personal Action Planning Course Evaluation and Close... Learn about: HR Practices, Planning Process, Recruitment Process...

...and learn the differences in customer service styles Cope with complaining customers Work with internal clients and teams effectively... Learn about: Customer Care, Customer Service, Telephone answering...

...MODULE 1: Course Overview and Learning Objectives MODULE 2: How Communication Works Topics covered: Influence or Persuade? Identifying and Adjusting... Learn about: Skills and Training, Listening Skills, Oral Communication...

...conclude) Use your voice and language to sound professional Control a call and gain information Question and listen effectively Know the importance... Learn about: Telephone answering, Customer Service Skills, Effective Communication...

...you will have the skills, knowledge and practice time to be able to type without looking at the keys To remember and use the correct fingering To apply... Learn about: Study techniques, Personal Development, Touch Typing...

...Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone... Learn about: Customer Service, Selling Skill, Telephone Skills...

...Welcome and introductions Workshop overview, personal objectives, ice breaker Defining a Project What is a project? Nature and needs for projects Purpose... Learn about: Risk Assessment, Project Life Cycle, Project Management...

...taking up 20% of leadership time and resulting in 370 million lost days. At times we lose sight of the fact that all this conflict is normal... Learn about: Stress Management, Behavioural intervention techniques, Conflict Management...

...Managing large workbooks Viewing large worksheets Printing large worksheets Using multiple worksheets... Learn about: Excel Formula, MS Excel, Excel Sheet...

...Departmental Improvement Suggestions. Suitable for: This advanced secretarial course is suitable for PA's / Secretaries who wish to improve their skills in planning... Learn about: Communication Training, Office Skills, PA Training...