Taylor Mason Training courses

...Not having to look at the keyboard to find the keys, the typist can focus on the output with a resulting increase in quality. Less Mental Fatigue Touch-typing... Learn about: Touch Typing Training, Touch Typing Courses, Workplace Skills...

...both theory and practical activities allowing you to practice taking minutes before you return to work. The minute taking course can be adapted to... Learn about: Writing Skills, Listening Skills, Minute Taking...

...By the end of this management skills course you should be able to: Delegate effectively Manage your time Prioritise your workloads Define yours and others... Learn about: Team Training, Skills and Training, Team Building...

...minute taking Preparing and delivering presentations Action plans linked to communication, assertiveness and meetings Departmental Improvement Suggestions... Learn about: Health & Safety, Office Skills, Assertiveness Training...

...Into Action MODULE 10: Your Personal Action... Learn about: Delegating Skills, Persuasion Skills, Assertion Training...

...Topics covered: Getting Acquainted The Quick Access Toolbar Tabs and Groups Customising the Ribbon MODULE 3: Creating and Formatting Presentations Learning... Learn about: Ms PowerPoint, Microsoft Office, Presentation Skills...

...management or bullying? Cultural diversity – an introduction Cultural diversity in practice – Examples and case studies Personal action planning Evaluation and Close... Learn about: Cultural Diversity, Equal Opportunities, IT Management...

...Build relationships with stakeholders Assert themselves confidently, maximising their personal impact Details: Management Skills – the key skills... Learn about: Office Skills, Skills and Training, Office reception...

...Identifying passive, aggressive and assertive behaviour Saying no without feeling guilty Handling difficult behaviours, people & situations Interacting... Learn about: Public Training Courses, Secretary Training, Executive PA...

...Suitable for: Suitable for anyone who has an advance knowledge in Words Course review: Using Mail Merge Creating form letters Working with data sources... Learn about: Word 2007, Microsoft Office, Word processors...

...By the end of this recruitment & selection training course, delegates will be able to: Describe the features of a ‘best practice' recruitment process Describe... Learn about: HR Practices, Best Practice, Listening Skills...

...and learn the differences in customer service styles Cope with complaining customers Work with internal clients and teams effectively... Learn about: Customer Care, Customer Service, Telephone Skills...

...Overcoming Communication Problems Topics covered: Four Tips for Delivering Difficult Messages Delivering Difficult Messages Dealing With Conflict Dealing... Learn about: Communication Skills, Oral Communication, Improve Communication...

...the telephone Use telephone communication to your advantage and be aware of its limitations Know the key stages of a call (answer, handover... Learn about: Improve Communication, Influencing Skills, Telephone Skills...

...thus the risk of Cumulative Trauma Disorder (also known as Occupational Overuse Syndrome) is reduced. What you learn: The touch typing training course is entirely practically–based... Learn about: Skills and Training, Touch Typing, Personal Development...

...where it fits into your sales and marketing mix. This one-day telemarketing course shows you how the telephone can supplement, enhance, and sometimes replace... Learn about: Communication Skills, Telecommunications sales, Telephone Skills...

...and reason for project management Group discussion on projects Project examples Discussion on projects Role of project managers / Stakeholders What... Learn about: Risk Assessment, Project Management, Project Life Cycle...

...According to the Confederation of British Industry (CBI) the cost of workplace conflict is an estimated annual £33bn to UK businesses. It is also a drain on precious time... Learn about: Employee Relations, Conflict Resolution, Behavioural intervention techniques...

...Moving and copying formulas Absolute and relative references Inserting and deleting ranges, rows, and columns Using functions Entering functions AutoSum... Learn about: Excel Formula, Excel v2007/2010, MS Excel...

...management, communication and assertiveness. Learn to manage your manager, conduct meetings and suggest improvements to the department Anyone wishing... Learn about: Communication Training, Communication Skills, PA Training...