Taylor Mason Training courses

...not the keyboard. This is especially advantageous when one is creating a document (as opposed to copying one) such as a letter, an essay, a presentation or a... Learn about: Workplace Skills, Touch Typing Training, Workplace health and safety...

...Determining how much detail is needed Formats and content of the agenda Formats and content of the meeting minutes How to prepare well for minute taking... Learn about: Writing Skills, Meeting Minute, Listening Skills...

...not just me? Be specific, stay relevant and achieve positive outcomes Barriers to assertiveness Recognise and deal with fear Assertive techniques Saying no assertively... Learn about: Team Building, IT Management, Skills and Training...

...Being assertive and not aggressive in the workplace Saying no assertively Understanding assertiveness Meetings Meeting preparation Overview of successful... Learn about: Typing Training, PA Training, Touch Typing...

...Your Inner Voice: What Does it Say? Reprogramming Your Inner Voice The Power of Positive Thought Success Generates Success MODULE 6: Assertive Body Language... Learn about: Body Language, Influencing Skills, Assertive Behaviour...

...needs to be adjusted This intensive one-day training course is designed to enable users to get to grips with the main features of Microsoft PowerPoint... Learn about: Presentation Skills, Microsoft Office, PowerPoint Templates...

...Modern day managers and team leaders should have the quintessential element of tackling all types of people in their team and keeping them united... Learn about: Team Building, Equal Opportunities, Cultural Diversity...

...are required to be successful in your role. Objectives: Understand how to manage different people in different environments Undertake stakeholder analysis... Learn about: Office skills training, Project Management, PA Training...

...approach in a variety of situations Taking greater control and responsibility... Learn about: Executive PA, Skills and Training, Secretary Training...

...merge your documents with databases for mail-shots and producing well-defined forms, work with extremely large documents & use macros. We can train 2000 / 2003 & 2007 applications... Learn about: Word processors, Word Documents, Ms Word...

...the advantages and disadvantages of different selection methods and interview formats Use effective questioning skills to select the best candidate... Learn about: HR Practices, Recruitment and Selection, Interview Skills...

...Structure their phone calls Create a professional image of the organisation During this interactive, linked and practical telephone techniques course... Learn about: Effective Communication, Telephone answering, Call Handling...

...Communication Style Five Communication Styles The 6 Cs of Communication The Four-Step Cycle of Communication The Dynamics of Communication Communication... Learn about: Communication Training, Assertiveness Training, Oral Communication...

...staff with the underpinning skills and knowledge to use the telephone as an effective communication tool. Course Outline Create a professional image... Learn about: Customer Care, Customer Service Skills, Call Handling...

...You will also learn about good posture at the keyboard, and an effective approach to fast learning which can be applied to other disciplines... Learn about: Personal Development, Study techniques, Keyboard Skills...

...your ability to persuade, and techniques to personalise each sales call. The current outline for the telemarketing course teaches you to: Build trust... Learn about: Verbal Skills, Selling Skill, Telephone Training...

...recommend they attend the advanced course, giving them a full understanding of project management. Suitable for: Suitable for project managers Course review... Learn about: IT Management, Project Life Cycle, Project Management...

...Increase positive information flow through non-verbal and verbal communication skills. Develop effective techniques for intervention strategies... Learn about: Behavioural Safety, Stress Management, Conflict Resolution...

...Moving and copying formulas Absolute and relative references Inserting and deleting ranges, rows, and columns Using functions Entering functions AutoSum... Learn about: Excel Sheet, Excel v2007/2010, Excel Formula...

...Meeting preparation Overview of successful minute taking Preparing and delivering presentations Action plans linked to communication, assertiveness... Learn about: Office Skills, Communication Skills, Public Courses...