The Skills Development Service courses

...* Elderly clients * Mental Health clients * Learning Disability clients * Physically Disabled clients * Chronic Pain clients * Cardiovascular clients...

...11.30 From models to practice. Threat reduction techniques. 13.00 Lunch Break (by own arrangements) 14.00 Responses to challenging behaviour...

...which will help clarify their thinking. During the course of the day, delegates will develop an understanding of what their role should be along with...

...Leadership in Action 11.15 Refreshments 11.30 Problem Solving Exercise - Leading by Process 12.15 The Choice is Yours - Leadership Judgement 13.00 Lunch 14...

...This course enables delegates to increase their interpersonal confidence and appropriate assertiveness within the context of caring and enabling others...

...A practical one day course focusing exclusively on how to deal with difficult colleagues at work- whether they be peers, staff or boss. From loud autocrats to manipulative...