The Skills Development Service courses

...demonstration and practice to a level that will enable delegates to return to the workplace and work immeadiately with clients using their newly developed skills...

...many other difficult cases in new and constructive ways Course Outline: 09.45 Registration & refreshments 10.00 Introduction: challenging Behaviour &...

...regarding supervisees' work How to deal with caseload management The supervisee who resists all aspects of supervision. Course Outline: 09.45 Registration...

...These models will help you to think effectively about your choices when it comes to matching your leadership style to the requirements of the situation...

...to develop confident and assertive thinking 12.15 The power of non-verbal behaviour (1) 13.00 Lunch 14.00 The power of non-verbal behaviour...

...will be demonstrated and described which have both preventative value as well as offering a positive approach to dealing with difficult behaviour when it occurs...