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Staff management courses
- Course
- Online
- Intermediate
- 3h - 1 Year
...The Customer Service Manager Course is designed to develop the leadership, communication, and operational skills required to manage high-performing customer service teams across a wide range of industries. This course provides a structured understanding of modern customer service management... Learn about: Customer Relationship Management, Team Training, Confidence Training...
- Course
- Online
- Intermediate
- 16h - 1 Year
... so they can carry out HR and payroll tasks with confidence. The course explains how salaries are processed, how deductions are applied, and how accurate records are maintained for compliance. It also introduces HR documentation, recruitment support, employee data management and staff communication. This online... Learn about: Holiday Insurance, IT Law, Statutory Payments...
- Course
- Online
- Intermediate
- 2h - 1 Year
... through effective control measures, legal compliance, and best practice standards. Learners will explore key topics such as food safety legislation, hazard analysis and critical control points (HACCP), contamination risks, temperature control, cleaning and disinfection, pest management, and food safety... Learn about: Food Preparation, Management Control, Food Hygiene...
- Course
- Derby
- 18 Months
... or physical disability, those with a sight or hearing impairment or those with a mental illness. Such staff will also include owner/managers...
- Training
- Blended in Bedford
- 2 Days
...This sales management training course is designed to help delegates to have a clear understanding of the sales management role and how to become more effective sales managers. Suitable for: The course is perfect for: Senior Managers. Sales Directors. Sales Managers. Business Development Managers...
- Short course
- Redruth
- 1 Day
...To help staff whose work involves the provision services to the public to avoid and manage conflict within the work environment, giving them the tools they will require to understand the concepts of conflict. Suitable for: Aimed at any staff that has direct contact with the public at any level...
- Course
- Harpenden
- 3 Days
... with business measures to produce and evaluate management reports and act on them. Suitable for: Senior call handlers, team leaders / supervisors and managers...
- Course
- Exeterand2 other venues
- Taunton, St Austell
- Beginner
- 2 Days
...To give first time people managers the opportunity to learn the basics of good people management. Suitable for: Anyone involved with managing people for the first time or who has been managing for some time and feels that some skills input could be beneficial...
- Short course
- Brighton and Hove
- 1 Day
... in compensation or settlements. Conflict management therefore is a key skill for effective managers. This course addresses the following: What is Conflict...
- Course
- Sudbury
...Suitable for: This course is perfect for anyone looking to develop and gain skills with regard to the management of conflicts. This training will be hugely beneficial...
- Course
- Southampton
- 1 Day
... reducing the risk of physical assault and harm. Suitable for: Members of staff or individuals who deal directly with others in pressure environments and who may be required to deal with difficult people on a regular basis. The workshop would benefit anyone who, by virtue of their employment, has to...
- Master
- Birmingham
...Open to business, management and economics graduates, this MSc is a specialist programme that will build on your existing skills and knowledge and develop them to Masters level, with the opportunity to choose a mixed pathway route, tailoring the course to your requirements... Learn about: Operations Management...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 1 Year
... Understanding recruitment and selection of new staff in the workplace Understanding the induction of new staff in the workplace Understanding training and coaching in the workplace Understanding quality management in the workplace Understanding organising and delegating in the workplace Managing workplace... Learn about: Customer Service, Management Planning, Line Management...
- Master
- London
... Description Nature and purpose of information systems; types of information systems; information systems and business strategy; key management issues...
- Bachelor's degree
- Scarborough
- Different dates available
.... This study path will offer students the opportunity to engage with the exciting and dynamic challenges presented by the business and management sector. The aim of the programme is to offer the next generation of business leaders the opportunity to become confident, capable and above all, professional... Learn about: Business and Management...
- Bachelor's degree
- Sheffield
- Different dates available
- 3 Years
... the University's Study Abroad programme. In the second and third years you'll study all the key areas of business management, such as corporate social responsibility, marketing, operations and supply chain management. Optional modules include international management and international marketing... Learn about: International Marketing, Corporate Social Responsibility, Business and Management...
- Master
- Lancaster
- Different dates available
- 12 Months
... critical to the challenges design managers face across a range of real-world situations. The course explores design management from a range of future-oriented perspectives, including service design, design for sustainability, design strategy, and design and branding. An Imagination Lab – an intensive... Learn about: Design research, Design Management, Imagination Lab...
- Master
- St Andrews
- 4 Years
...The BSc (Hons) in Management introduces you to organisations in all sectors and teaches you to understand techniques which draw from the subject including marketing, organisational behaviour, managing in diverse and challenging situations, and analysing financial data. From your studies... Learn about: Markets and Investments, Organisational Behaviour, Resource Management...
- Course
- Inhouse
- 10 Days
... to help people effectively. Good practice in financial management will help NGO staff to use programme funds to maximum effect, now and in the future. •Good...
- Course
- London
- 2 Weeks
...This course provides the knowledge, skills and techniques required to effectively manage, develop and utilize human resources in an organization. The course will also familiarise delegates with the principles and techniques of HR management, manpower planning and career development. Suitable...
- PhD
- Lancaster
- Different dates available
- 36 Months
...The doctoral programme in Management Science offers students the ideal opportunity to research in-depth as a prelude to an academic or consulting career... Learn about: Operations Management, Supply Chain Management, Health Systems...
- Master
- St Andrews
- 4 Years
..., which entails an ethical approach to managing organisations and their social and environmental impacts. The MA course is particularly suited for those wanting a range of options across Arts subjects, but who want to give most of their attention to Management. For those interested in studying Management... Learn about: Markets and Investments, International Business, Human Resource...
- Course
- London
- 1 Week
... an integrated talent management strategy looks like and to devise strategies that will help make a real success of creating a talent-valued culture... Learn about: Talent Management...