Talent Management - Developing Key Personnel

Organisations today are challenged with developing and maintaining competitive advantage. To meet this challenge successfully, leaders and managers need to create and sustain an environment where valuing and developing talent is second nature, and where it becomes embedded in the organisational culture.

Defining talent management. What is talent? - The difference between talent, potential and high performance - Talent management as a process

Aligning talent management to your business strategy. The role of talent management in enabling people to deliver the strategy - Understanding the requirements of your organisation and customers - Engaging the business in ownership

Identifying talent. How do you “talent spot”? - Identifying talent within an organisation - Identifying the gaps - Effective recruitment strategies to identify and attract talent externally - Retaining talent

Measuring performance. Measuring the success of talent management - Identifying which performance measures help or hinder a talent management strategy - Capitalising on great performance - Developing exit strategies for underperformers

Interpersonal relationship skills. Listening and questioning - Identifying methods and techniques of applying assertiveness effectively - Conflict resolution

Team development and group dynamics. Encouraging creative decision-making

Increasing organisational potential through identifying talent
Introducing effective recruitment strategies
Effective conflict resolution
Conducting staff appraisals
Creative decision-making
Developing effective interpersonal skills
Identifying performance targets and opportunities
Attentive questioning and listening
Supporting strategic management through talent management