Store Staff Training

Course

Online

£ 425 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Class hours

    13h

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Store Staff Training or Retail Training is designed to convert more shoppers into customers so the store can exceed sales goals and generate revenue.

Enhance your retail skills to improve your prospects of gaining employment or promotion within the broad field of Retail Industry.

Initially, the Store Staff Training course provides an overview of the Retail Industry and ensures you understand how sales directly related to the amount of time an assistant spends interacting with and serving customers. Understand your customers in more depth, learn how to develop a store arrangement and system that promotes them to stay longer, and spend more on your products.

Additionally, learn to keep existing customers from devising and get introduced to some powerful strategies to boost your sales.c

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

The Store Staff Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Upon successful completion you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

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Reviews

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 5 years

Subjects

  • Retail
  • Management
  • Staff
  • Customer Service
  • Sales
  • Industry
  • Sales Training
  • Merchandiser
  • POS
  • Checkout
  • Merchandise

Course programme

COURSE CURRICULUM

Module 01
  • Introduction to Retail Management
  • Handling Merchandise in Retail Management
Module 02
  • Visual Merchandising
  • Role of Visual Merchandiser
  • Structure of Your Business
  • The Sales Process and Checkout
  • POS (Point of Sale) Retail System
Module 03
  • Responsibilities and Requirements
  • Elements of Visual Merchandising
  • Visual Merchandising Techniques
  • Pop-Up Shops and Window Display
Module 04
  • Understanding Customer Expectations
  • Customer Value And Satisfaction
  • Customer Service And Customer Satisfaction In Retailing
Module 05
  • Provide Customer Service Excellence To The External Customer
  • Provide Customer Service Excellence To The Internal Customer
  • Standards of Performance
Module 06
  • Retail Signage 101
  • Marketing Your Pop-up Shop
  • Merchandising Your Store
  • Mannequins
  • Dressing Mannequins
Module 07
  • Fixtures
  • Floor Layouts and Aisle Spacing
  • Jewelry Store and Boutiques
  • Cash Register Area Merchandising
  • 21st Century Merchandising
  • Surviving in Retail Industry
  • Effective Inventory Management
  • Choosing a Retail Store Location
Module 08
  • Retail Psychology
  • Manage Your Suppliers
  • Negotiate The Right Deal With Suppliers
  • Develop Store Security Procedures
  • Management Skills For Leading Your Team
Mock Exam
  • Mock Exam- Store Staff Training
Final Exam
  • Final Exam- Store Staff Training

Store Staff Training

£ 425 VAT inc.