Stress Management

Aims

The course aims to show delegates the effects of stress on the individual and the organisation, how to identify causes of stress, how to implement a stress action programme to reduce the causes of stress and monitor the results.

Objectives

At the end of the programme delegates should be able to:

• Define stress and explain its causes, and its effects on people and organisations
• Explain the employer’s duty of care to protect staff against the effects of stress, in both criminal and civil law
• Identify potential causes of stress by gathering a range of hard, soft and anecdotal evidence
• Provide suitable support for staff and identify when professional specialist support may be needed

Programme

• Introduction
  
  • The HSE model of stress - stress as the inability to cope
  • Effects on individuals, on job performance, on organisations
• Stress and the law
  
  • Analysis of current legal position
  • Health and Safety at Work etc Act 1974
  • Management of Health and Safety at Work Regulations 1999
  • Civil law and relevant cases
  • Enforcement trends
• Carrying out a risk assessment
  
  • Gathering evidence of possible sources of stress
  • Hard, soft and anecdotal evidence
  • Recording your findings
• Strategy for Stress Management
  
  • Illustrating the kind of sound management techniques that can be used to manage stress