Supervision and Appraisal Staff

Supervision and Appraisal Staff Training Pack

Due to customer demand we are proud to introduce the Supervision and Appraisal Staff Training Pack. Now with added training resources to make the whole learning experience available through your PC or TV.

What does the Supervision and Appraisal pack cover?

1.Supervision
2. Why have supervision?
3. What is supervision?
4. Supervision content
5. Supervision process
6. The supervision Contract
7. Supervision in domiciliary care
8. Appraisals
9. Purpose of appraisal
10. SMARTER objectives
11. Motivation and reward systems
12. Appraisal structure
13. Performance management
14. 1-1 communication and Transactional Analysis
15. Transactional Analysis ego states
16. TA ego states and communication patterns
17. Developments in TA
18. Effective and ineffective modes
19. TA and the three behaviour types
20. Games in supervision and appraisal
21. Common games
22. Strategies to deal with game playing
23. Related management issues
24. References and further reading

What's included in the DOUBLE DVD/CD Pack?

The pack comes with:
1. The DVD includes:
• Power Point presentation viewable on PC, Mac & DVD Player.

2. The CD includes:
• Comprehensive printable staff training knowledge workbook.
• Point presentation of workbook.
• Printable exercise sheets.
• Printable Certificate.

Certificates can be presented to your staff when they successfully complete their training.