Supervisor / Team Leader

Course

In Wolverhampton

Price on request

Description

  • Type

    Course

  • Location

    Wolverhampton

  • Duration

    3 Days

Suitable for: This three day course has been designed for people working in the Security Business Sector, who are new to supervising and leadership, or who have not had formal supervisory skills training.

Facilities

Location

Start date

Wolverhampton (West Midlands)
Studio 119 Sunbeam Studios Sunbeam Street, WV2 4PF

Start date

On request

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Reviews

Course programme

Course Structure

The course covers nine modules which have been designed to be delivered in their entirety as a three day course, or individually, to form part of an in-company/bespoke training programm

The nine modules are as follows:

• The role of the supervisor
• Communication skills
• Customer service
• Delegation
• Leadership
• Problem solving and decision making
• Reviewing performance
• Teamwork
• Time management

Assessment

Assessment is made throughout the course, via the trainer’s observation of the delegate’s participation in tasks and exercises.

Certification
A Skills for Security certificated course.

Supervisor / Team Leader

Price on request