Supervisor / Team Leader
Course
In Wolverhampton
Description
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Type
Course
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Location
Wolverhampton
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Duration
3 Days
Suitable for: This three day course has been designed for people working in the Security Business Sector, who are new to supervising and leadership, or who have not had formal supervisory skills training.
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Structure
The course covers nine modules which have been designed to be delivered in their entirety as a three day course, or individually, to form part of an in-company/bespoke training programm
The nine modules are as follows:
• The role of the supervisor
• Communication skills
• Customer service
• Delegation
• Leadership
• Problem solving and decision making
• Reviewing performance
• Teamwork
• Time management
Assessment
Assessment is made throughout the course, via the trainer’s observation of the delegate’s participation in tasks and exercises.
Certification
A Skills for Security certificated course.
Supervisor / Team Leader