Supervisory Skills
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LCT has one of the best customer care I have experienced! The staff and instructors are very professional.
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Thank you for the hospitality. The training consultant was very helpful
← | →
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Excellent course. The admistration staff and the resource personnel were excellent and cooperative and friendly.
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Short course
In London
Learn how to generate productive and open discussions to solve problems!
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Type
Short course
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Level
Intermediate
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Location
London
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Duration
1 Week
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Start date
May
other dates
Would you like to know how to increase effectiveness of time management and control stress? If the answer is yes, Emagister has the perfect course for you!
The Supervisory Skills programme illustrates you how to develop your verbal skills to influence people with a constructive outcome and how to develop your assertiveness skills to cope confidently with different people.
Discover how to solve problems creatively and develop and sound decision making techniques with this fantastic opportunity! Visit emagister.co.uk and ask for further information.
Facilities
Location
Start date
Start date
About this course
- Experienced supervisors who would like to refresh and develop their skills
- Supervisors who would like to develop practical and relevant skills and techniques
- Supervisors who are new to the role and want to learn and apply the relevant skills
- Team leaders
- Project supervisors
- Supervisors
Reviews
-
LCT has one of the best customer care I have experienced! The staff and instructors are very professional.
← | →
-
Thank you for the hospitality. The training consultant was very helpful
← | →
-
Excellent course. The admistration staff and the resource personnel were excellent and cooperative and friendly.
← | →
Course rating
Recommended
Centre rating
Rose M Kwena
Ismail Al-Sawafi
Awelisa Ayass
Alfred Badu
Foster Kudese
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Subjects
- Assertiveness Training
- Stress Management
- Decision Making
- Influencing Skills
- Strategy
- Stress
- Verbal Communication
- Prioritising
- Problem Solving
- Communication Skills
- Verbal Communication Skills
- Communication Plan
- Communications Planning
- Meetings
- Assertiveness
- Skills and Training
- Feedback
- Creative Thinking
- Creative Problem Solving
- Timetable scheduling for Management
Course programme
Verbal Communication Skills
·Structure simple messages using appropriate language and delivery
·Listen attentively to ensure mutual understanding
·Generate productive and open discussions to solve problems
·Overcome the barriers to effective verbal communication
Influencing Skills
·Analysis of factors which influence people
·How to influence people without power and authority over them
·Chairing and participating in meetings which produce results
·Finding common ground and reaching agreement
Assertiveness
·Characteristics and skills of assertiveness
·Handling difficult people with confidence
·Giving feedback and receiving criticism constructively
·Responding appropriately to aggressive, assertive and passive people
Creative Problem Solving and Decision Making
·Analysis of causes, symptoms and implications of a problem
·Generating a range of creative solutions
·Prioritising options against objective criteria to make a decision
·Implementing decisions, evaluating results and responding to feedback
Time and Stress Management
·Prioritising and organising work according to goals
·Eliminating time wasters
·Identifying the causes and symptoms of stress
·Planning and implementing your strategy to avoid burnout
Supervisory Skills