Taylor Mason Training courses

...your organisation with a set of professional minutes each and every time. To ensure that you are ready to take minutes the course uses a combination... Learn about: Business Writing, Minute Taking, Writing Skills...

...Giving effective feedback The language of facilitation Dealing with difficult dynamics Building sustainable agreements Stages of team development Analysis tools... Learn about: Facilitation Skills, Process Control, Skills and Training...

...Even better, you don’t need to be the class clown or an award-winning comedian to do it. This one-day workshop will help you identify what kind of humour... Learn about: Training planning, Learning and Development, Learning Processes...

...This key account management training course will give delegates a fundamental understanding of the key account management process and enable them to develop... Learn about: Corporate operations, Key Account Management, Business Finance...

...and external brand launch Monitor and evaluate your brand, and understand how to respond to the results During the course you cover: Defining branding... Learn about: Brand activities, Interactive Advertising, Brand Management...

...your ability to persuade, and techniques to personalise each sales call. What you learn: Build trust and respect with customers and colleagues... Learn about: Telephone Skills, Customer Care, Sales Training...

...effective feedback to staff Conduct and Capability – The differences, and the processes used to manage each issue Managing Grievances and Appeals – Key... Learn about: HR Practices, Employment Ethics, Employee Relations...

...and bullying Explain how harassment and bullying situations should be dealt with, in line with organisational policy Define culture and some of the... Learn about: Equality & Diversity, Manager skills, Workplace Law...

...of the current UK employment law legislation. This short 1 day course provides the very latest updates in employment law. During this UK employment... Learn about: Law and Economics, Employee Relations, Employment Law...

...Check references more effectively Understand the basic employment and human rights laws that can affect the hiring process... Learn about: Job Recruitment, Interview Skills, Recruitment Process...