Taylor Mason Training courses

...Determining how much detail is needed Formats and content of the agenda Formats and content of the meeting minutes How to prepare well before minute taking... Learn about: Listening Skills, Business Writing, Writing Skills...

...easier and more productive During the course you cover: Defining your role and how facilitators work Establishing ground rules Content and process Types... Learn about: Process Control, Training planning, Critical Thinking...

...has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, we’ve all been somewhere where the class clown is able to lighten... Learn about: Training First Aid, Training coordination, Learning Processes...

...Background and business drivers for key account management Key account manager role Understanding the key account development model Creating the corporate... Learn about: Corporate operations, IT Management, Account management...

...This two-day course will get you started on the road to creating a perfect brand. What you learn: Define what a brand is and what branding is about Define... Learn about: Interactive Advertising, Campaign Planning, Brand positioning...

...where it fits into your sales and marketing mix. This one-day telemarketing course shows you how the telephone can supplement, enhance, and sometimes replace... Learn about: Customer Care, Sales Techniques, Sales Training...

...and deal with minor issues informally List the key issues which managers need to consider while conducting the investigation into performance or discipline cases... Learn about: Employee Management, Employment Ethics, Employee Retention...

...this diversity course for managers will provide you with the skills, understanding and knowledge to manage your teams and colleagues successfully. What you learn... Learn about: Diversity Management, Employment Law, Team Training...

...As more and more of us become familiar with our rights it is never more important that HR professionals or those responsible for staff need to be abreast... Learn about: Law and Economics, Employment Ethics, IT Law...

...and situational interview questions Enhance communication skills that are essential for a skilled recruiter Effectively interview difficult applicants... Learn about: Behavioural intervention techniques, Recruitment Process, Human Resource Recruitment...