Taylor Mason Training courses

...no pre course work as we provide everything you need on the day. However if you feel that you would like to bring samples of minutes that you have created... Learn about: Business Writing, Listening Skills, Writing Skills...

...What you learn: How to distinguish facilitation from instruction and training How to identify the competencies linked to effective small group facilitation... Learn about: Facilitation Skills, Training coordination, Training evaluation...

...Even better, you don’t need to be the class clown or an award-winning comedian to do it. This one-day workshop will help you identify what kind of humour... Learn about: Training First Aid, Training evaluation, Training planning...

...management Understanding the business needs of the key account Key account key performance indicators... Learn about: Key Account Management, Corporate Strategy, Account management...

...and external brand launch Monitor and evaluate your brand, and understand how to respond to the results During the course you cover: Defining branding... Learn about: Marketing Strategy, Interactive Advertising, Brand activities...

...where it fits into your sales and marketing mix. This one-day telemarketing course shows you how the telephone can supplement, enhance, and sometimes replace... Learn about: Skills for selling, Sales Training, Telephone Skills...

...the legal background to these issues, and the reasons why processes and policies need to be followed Give effective and constructive feedback on performance and conduct... Learn about: Equal Opportunities, Employee Relations, Discipline and Grievance...

...that it manifests itself – in all aspects of life Describe some of the ways in which different groups of people differ, in terms of cultural diversity... Learn about: Equal Opportunities, Team Training, Equality & Diversity...

...You will be able to define best practice in how to handle discipline, grievance and associated appeals. You will be able to describe keys areas of pregnancy... Learn about: Employment Law, Employee Relations, IT Law...

...an organisation when a wrong hiring decision is made Develop a fair and consistent interviewing process for selecting employees Prepare better job advertisements... Learn about: Behavioural intervention techniques, Job Recruitment, Communication Training...