Team Leader Toolkit

On completion of this programme you will be able to: Understand the roles played in teams -Handle delicate situations assertively -Set SMART goals -Understand leadership styles and learn when it is appropriate to use them -Use influence to succeed -Understand what motivates people -Mentor new personnel and provide constructive feedback. Suitable for: This programme is for you if you are a newly-appointed supervisor who wants to overcome the challenges and complexities of your role by identifying the possibilities and potential.