Telemarketing Essentials

Pass Training

Training

Inhouse

£ 175 + VAT

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Description

  • Type

    Training

  • Methodology

    Inhouse

  • Class hours

    3h

Put more muscle into your telemarketing arm by attending this practical and productive training course, designed to provide powerful techniques for quickly and directly influencing your sales! Suitable for: Established and new-to-the-business Telesales and Field Sales people, Telemarketers and Sales Support People.

About this course

None.

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Course programme

Telemarketing Essentials

The World's most powerful marketing tool is sitting on your desk

Put more muscle into your telemarketing arm by attending this practical and productive training course, designed to provide powerful techniques for quickly and directly influencing your sales!

Who should attend

Established and new-to-the-business Telesales and Field Sales people, Telemarketers and Sales Support People.

Course content

6 of the best Steps to Success:

  • How to Introduce New Products. Promoting new services and products with skills for successful follow-up
  • How to Revive Old Accounts. Developing sales from dormant accounts, which were once a real source of profit.
  • Open New Accounts. Generating more sales through creative use of the telephone on repeat calls and cold calls
  • Qualify Prospects, Make Appointments. How to Improve efficiency by making appointments for your field sales force, offering opportunities to do useful business –at the right time with the right people, and with the right services and products.
  • Customer Care. Existing hard-won customers are the livelihood of a successful organisation and we ignore them at our peril. Effectively Selling to Existing Customers; Maximising Enquiries; Satisfying Dissatisfield Customers and Collecting Overdue Accounts are crucial to our Telemarketing success.
  • MOD (Motivation, Organisation and Documentation)

    • Additional information

    Payment options: All courses can be held privately at our premises or otherwise.

    See related categories

    Telemarketing Essentials

    £ 175 + VAT

    The best Telephone Skills courses

    See all

    See all