Telemarketing Online Course
Course
Online
Description
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Type
Course
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The beauty of our online courses is that you can fit them around your busy schedule and study whenever you want. It’s no different with this course, which has been designed by leading telemarketing experts. Split into five digestible units, you will learn to improve your verbal communication and active listening skills, create the perfect, attention-grabbing script and plan what to do before you make the all-important call. You will also explore how to make any telephone sale a truly exceptional one.
With full support from tutors, 24/7 access to the Learning Management System and a variety of online course materials, question papers and useful links, this is the only course you will need to start your new career in telemarketing.
Virtually everyone working in sales today does a large portion of their business over the phone, so if you’re interested in being a success in the sales industry, it’s mandatory you have an excellent phone manner. By taking this Telemarketing Online Course, you will learn this, along with much, much more.
Facilities
Location
Start date
Start date
About this course
The Telemarketing Online Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.
Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Communication Training
- Telemarketing
- Sales
- Verbal Communication
- Sales Training
- Techniques
- Customers
- Telephone Communication
- Messages
- Phone
- Business practice
- Delight
Course programme
Telemarketing Online Course
- Telemarketing and Types of Telemarketing
- Business Practice
- What’s Missing in Telephone Communication?
- Verbal Communication Techniques
- Who are Your Customers?
- To Serve and Delight
- Did You Hear Me?
- Asking the Right Questions
- Saying No
- Sales by Phone
- Taking Messages
- Staying Out of Voice Mail Jail
- Closing Down the Voice
- Cold and Warm Calls
- Developing a Script
- Perfecting the Script
- Handling Objections
- Negotiation Techniques
- It’s More Than Just a Phase
- Phone Tag and Getting the Call Back
- Stress Busting
- Campaign Delivery
Telemarketing Online Course