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- Course
- Online
- Different dates available
...where time is of the essence.There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose... Learn about: Communication Training...
- Course
- Distance Learning
- Advanced
- November
...and immediately liked that person? Something about the individual made you feel comfortable. This self-paced programme is available 24/7 providing... Learn about: Communication Process, Communication Plan, Communication Skills...
- Short course
- Online
- Intermediate
- Different dates available
...Satisfaction - Timetable 09:30 - 10:00 Coffee & Introduction 10:00 - 11:00 What Are Our Customers' Main Objections? What is the Best Way to Handle Them?... Learn about: Customer satisfaction...
- Course
- Online
- Different dates available
- 1 Year
...telemarketing methods, including rapport-building, objection handling, lead nurturing, and ethical selling. Each module focuses on real-world approaches... Learn about: Communication Training, Telephone Communication, Verbal Communication...
- Course
- Online
- Intermediate
- Different dates available
...links that in turn support into SEO efforts. Many people also perform searches at social media sites to find social media content. Social connections... Learn about: Marketing Analysis, Social Media, Market Research...
- Course
- Distance Learning
- Advanced
- December
...Effective Emails, Memos and Communicating Effectively by Telephone..We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot... Learn about: Communication skill, Business skills, Business Leader...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Satisfaction - Timetable 09:30 - 10:00 Coffee & Introduction 10:00 - 11:00 What Are Our Customers' Main Objections? What is the Best Way to Handle Them?... Learn about: Customer Care, Customer satisfaction, Customer Retention Strategy...
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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 9 Months
...These people don't necessarily have to be in a role where they're directly responsible for people. This NVQ is ideal for people who have the scope to bring...
...These people don't necessarily have to be in a role where they're directly responsible for people. This NVQ is ideal for people who have the scope to bring...
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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
← | → see all
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
← | → see all
- Course
- Online
- Intermediate
- Different dates available
...and how to drive positive performance across teams. Through structured, easy-to-follow modules, the course introduces the principles of effective leadership... Learn about: Edge Leadership, Powerfull Cutting, Leadership Management...
- Course
- Online
...misinformation once it has gained currency. This humorous programme shows what can happen when people suspect the worst. One of the largest customers...
- Course
- Online
- Beginner
- Different dates available
...and increase profitability. Throughout the course, you will know how to coordinate the base requirements for a CRM undertaking, and how to review and evaluate your program... Learn about: Product Selection, Customer Relationship Management, Customer relationship...
- Master
- Madrid (Spain)
...the necessary coherence involving the mission, values, identity, and personality with the brand and corporate reputation objectives. You will acquire the methods...
- Course
- Online
- Intermediate
- 4h - 1 Year
...interests throughout a property transaction. Designed for online study, this conveyancing diploma suits those who want to understand how residential... Learn about: Communication Training, Property Law, Commercial Property...
- Postgraduate
- Online
- 6 Months
...You want flexibility, but you also want to be able to study and interact with others. You are interested in pursuing a career in internal communications...
- Course
- Online
- 2h
...It also covers the different forms and styles of giving and receiving feedback. Can You Spare a Moment? Counselling Skills for Managers:- This course introduces...
- Course
- Distance Learning
...misinformation once it has gained currency. This humorous programme shows what can happen when people suspect the worst. One of the largest customers...
- Course
- Online
- Intermediate
- 4h - 1 Year
...lawful bases for data processing, data subject rights, consent management, and the responsibilities of data controllers and processors. Learners will... Learn about: Data Protection...
- Course
- Online
- Different dates available
...CSR is a crucial driving force of a (r)evolution in business. If you are interested in the relationship between business and society, this course is for... Learn about: Corporate Social Responsibility...
- Course
- Inhouse
- 1 Day
...· How our attitude is crucial Verbal Communication · Communication styles · Selling the message · The importance of eye contact · Identifying with your audience · Body language...
- Course
- Online
- Different dates available
...result in frustrated team members and are a waste of time and resources, whereas successful team meetings result in motivated team members and bring great benefits to a business... Learn about: Team Training, Team Meetings, Business Communication...
- Course
- Online
- Intermediate
- 13h - 1 Year
...Learners will gain insight into property valuation, listing and marketing properties, managing viewings, negotiating offers, and progressing sales through to completion... Learn about: Real Estate, Estate Laws, Estate Agent...
- Training
- İstanbuland3 other venues
- City Of London, Dubai, Paris
- Advanced
- Different dates available
...compliance – whether with the law, regulation, or guidance. Compliance provides a company with its ‘ license to operate, but high-quality systems of governance... Learn about: Risk and Crisis Management, Compliance Management, Corporate Governance...
- Course
- Distance Learning
...to break their current "No, but" pattern and commit to the "Yes, and" philosophy, the same philosophy that allows professional improvisational actors...
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