Telephone operator

Name: Telephone operator
Brand: Scuola Euro Formation
Price: 280 EUR

Scuola Euro Formation

Course

Online

Description

Type

Course
Methodology

Online

Start date

Different dates available

The telephone switchboard operator manages the switchboard and sorts incoming calls, transferring them to the appropriate department, and updating the company's directory and telephone book. He is a key figure for the public relations of any manufacturing organization.

Facilities

Online

Start date

Different dates availableEnrolment now open

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Reviews

Course programme

Chapter 1. The fundamental aspects of the profession; Chapter 2. Communication, relational and management skills; Chapter 3. Specific duties within the reference organization; Chapter 4. The telephone operator in the world of digital work, and the integration of tools with digital communication channels

Telephone operator

Telephone operator

Questions & Answers

Reviews

Course programme

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