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Communication Skills Training West Midlands
- Training
- Coventry
- 1 Day
...to improve their email communication techniques. Course review: • Identifying customer expectations for email communication • Effectively handle emails...
- Training
- Birmingham
- 2 Days
...delegates relaxation skills allowing them to remain calm before, during and after their presentation. Suitable for: Anyone who has to make a presentation...
- Training
- Birminghamand9 other venues
- , Manchester, Reading, Cardiff, Oxford, Leeds, Plymouth, Bristol
- 2 Days
...using SMART objective setting Explore the use of the skill/will matrix to change your style depending on the ability and desire of the person you are delegating...
- Training
- Birminghamandanother venue.
- London
- 1 Day
...handle issues Assertively and exceed the customers expectations Who should attend » Staff looking to give Exceptional Customer Service when Communicating...
- Training
- Birminghamandanother venue.
- London
- 1 Day
...The Contract and what we mean by our payment terms Disadvantages and Advantages of the telephone Psychology of Collections Selling the need to pay Attitudes – I’m OK...
- Training
- Coventry
- 1 Day
...acquire the skills to break down communication barriers and respond to the needs of the caller in an engaging manner. Course review: Making first impressions...
- Training
- Birminghamand9 other venues
- , Manchester, Reading, Cardiff, Oxford, Leeds, Plymouth, Bristol
- 2 Days
...This programme is designed for people who have a need to make confident and stimulating business presentations at meetings, conferences or to customers...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
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- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, London, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Brentwood, Oxford ...
- 1 Day
...Communicate clearly. Increase your confidence and self esteem. Objectives of the programme: To highlight what Assertiveness really means. To illustrate...
...Communicate clearly. Increase your confidence and self esteem. Objectives of the programme: To highlight what Assertiveness really means. To illustrate...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
← | → see all
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
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- Training
- Birminghamand4 other venues
- Manchester, Leeds, Luton, High Wycombe
- 1 Day
...• How to manage people’s behaviour and keep order in meetings • How to make and encourage effective contributions to meetings • How to ensure that all...
- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, London, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Brentwood ...
- 1 Day
...teamleaders and sales people. Anyone being prepared for promotion into a management position. Anyone who has to give presentations to people within or outside their organisation...
- Training
- Birminghamand5 other venues
- Manchester, Leeds, Sheffield, Luton, High Wycombe
- 2 Days
...2nd Presentation Practice Delivering your presentation General feedback session Evaluating presentations Feedback Your next...
- Training
- Coventry
- 1 Day
...when managing personal interaction. Course review: • Types of communication • Understand barriers to effective communication • Body language and its importance...
- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, Oxford, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
...Managers or employees who would like to improve their telephone manner. Course review: A one day Telephone Techniques Training Course designed to develop...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- Birmingham
- 1 Day
...who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
...who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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