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Communication Skills Training West Midlands
- Training
- Birminghamand9 other venues
- , Manchester, Reading, Cardiff, Oxford, Leeds, Plymouth, Bristol
- 2 Days
...One of the biggest challenges for any manager is to delegate tasks effectively. It is an essential skill to manage your own time and more importantly...
- Training
- Birmingham
- 2 Days
...To allow delegates to delliver a 'winning' presentation. Course looks at content, planning, personal presentation and vocal techniques as well as teaching delegates relaxation skills allowing them to remain calm before, during and after their presentation. Suitable for: Anyone who has to...
- Training
- Coventry
- 1 Day
... their credibility through professional and well written electronic communication. From using plain English, appropriate grammar, tone and style delegates will develop their writing skills and confidence to improve their email communication techniques...
- Training
- Birminghamandanother venue.
- London
- 1 Day
...An interactive seminar providing the skills to stay calm, confident and focused when collecting overdue accounts. It will also give techniques to use in more challenging situations whilst negotiating workable solutions. Suitable for: Trade credit management staff with some telephone collection...
- Training
- Birminghamandanother venue.
- London
- 1 Day
... towards shared objectives » Build Rapport with your customers, gain their Respect and Trust. » Learn Assertiveness skills & techniques » Be friendly...
- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, London, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Brentwood ...
- 1 Day
...To illustrate the importance of effective Presentation Skills. To identify your own Presentation style. To show how to deal with anxiety and develop confidence. To show how to plan a Presentation. To show how to organise a Presentation. To illustrate how to develop visual aids. To demonstrate...
- Training
- Coventry
- 1 Day
...After attending this course delegates will be able to: Understand the types of communication including oral, written, visual, electronic along with the advantages and disadvantages of each. Overcome barriers to effective communication. Recognise how to be assertive without demonstrating aggressive...
- Training
- Birminghamand4 other venues
- Manchester, Leeds, Luton, High Wycombe
- 1 Day
.... This course is for anyone who would like to improve or develop their skills as a chair person especially to avoid long meetings that waste time unnecessarily. • The role...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
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- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, London, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Brentwood, Oxford ...
- 1 Day
... confidence and self esteem. To highlight how to overcome your doubts and fears. To show how to develop interpersonal skills. To illustrate how to become...
... confidence and self esteem. To highlight how to overcome your doubts and fears. To show how to develop interpersonal skills. To illustrate how to become...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
← | → see all
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
← | → see all
- Training
- Birminghamand9 other venues
- , Manchester, Reading, Cardiff, Oxford, Leeds, Plymouth, Bristol
- 2 Days
... or to customers. This course covers all the skills involved from preparation and planning through to delivery and dealing with audience questions. In addition...
- Training
- Coventry
- 1 Day
...Recognising the impact of voice and tone. Using listening skills and questioning techniques. Effectively handling difficult callers. Increasing confidence to deal with calls competently. Delivering messages promptly and accurately. Suitable for: First impressions count. This course is designed...
- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, Oxford, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
.... To illustrate how to use Questions. To develop Active Listening Skills. To illustrate how to use your Voice and Tone. To show how to use the correct words. To show how to handle difficult people and situations. Suitable for: Newly appointed receptionist or telephonist. Experienced staff looking for a refresher...
- Training
- Birminghamand5 other venues
- Manchester, Leeds, Sheffield, Luton, High Wycombe
- 2 Days
...2nd Presentation Practice Delivering your presentation General feedback session Evaluating presentations Feedback Your next...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- Birmingham
- 1 Day
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
... finding prospects, discussing the type of information to leave on prospects' voice mail. Suitable for: Anyone involved with telephone-based relationships who wants to organise and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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