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Classroom-based Telephone Skills Training in Northamptonshire
- Training
- Northampton
...To gain knowledge and skills on phone sales and telephone techniques. Suitable for: Companies and employees...
- Training
- Northampton
- 1 Day
...To gain knowledge and skills on call centre management and employee training. Suitable for: Call centre supervisors, managers, employees and experienced staff need training...
Similar training and in other locations
- Training
- Distance Learning
...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet...
- Training
- Distance Learning
...This programme is designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment. Suitable for: this course is suitable for anyone who is interested in executive office skills...
- Training
- Online
- Beginner
- Different dates available
...This Level 2 Certificate in Counselling Skills (RQF)qualification will introduce you to the use of counselling skills in everyday life. This could be in and out of work. Some of the approaches that underpin the use of these skills will also be taught. There’s a counselling skills and personal... Learn about: Body Language, Counselling interactions...
- Training
- Distance Learning
...This programme is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. Suitable for: suitable...
- Training
- Distance Learning
...This programme is designed for people who wish to improve their skill in selecting appropriate communication methods, and in delivering their message effectively. Suitable for: this course is suitable for abybody who is interested in effective communicating...