-
All
-
Online
-
Filters
-
Type of studies
-
+ Filters
Training Directions courses
- Short course
- Blended
- 1 Day
...This course provides delegates with a framework of skills and knowledge to enable them to build and deliver presentations to internal and external audiences with confidence...
- Short course
- Blended
- 1 Day
...This course looks at identifying existing telephone skills and develop them further. It will also enable people who may have had very little experience...
- Short course
- Blended
- 1 Day
...Purpose So many business opportunities are wasted on the telephone by not handling the call efficiently, losing customers and missing potential sales opportunities...
- Short course
- Blended
- 1 Day
...Telephone Selling Open questions Features and Benefits Dealing with Unhappy Customers Complaints Handling General Objections Handling Price Objections...
- Short course
- Blended
- 1 Day
...at their pace and using their own premises...
- Short course
- Blended
- 1 Day
...The course consists of two parts: Part 1 focuses on customer care skills from 'who is a customer', through the needs of different customers...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you