Course not currently available
TUC Handling Disciplinaries and Grievances
Vocational qualification
In 1st Floor, Unit 9 The Norwich Business Park ()
Description
-
Type
Vocational qualification
-
Duration
3 Days
This course will help union reps to: understand discipline and grievance procedures - identify some of the reasons for discipline and grievance issues arising at work - identify a structured approach to note-taking and interviewing - practice building cases - use a prepared strategy appropriately.
About this course
Elected trade union rep.
Reviews
Course programme
TUC Handling Disciplinaries and Grievances
- School:
- Trade Union Studies
- Attendance Type:
- Short Course
- Course Level:
- Level 2,
- Level 3
- Course Keywords:
- representatives,
- reps,
- discipline procedures,
- grievance procedures
Summary:
This course will help union reps to understand discipline and grievance procedures.
Course Length:
3 days
Course Schedule:
9.30am-4.30pm
Entry Requirements:
Elected trade union rep.
Assessment:
Portfolio
Full Description:
This course will help union reps to: - understand discipline and grievance procedures - identify some of the reasons for discipline and grievance issues arising at work - identify a structured approach to note-taking and interviewing - practice building cases - use a prepared strategy appropriately.
Course outline: Representation skills; Self-assessment ACAS COP; Understanding grievance and disciplinary procedures; Case study preparation; Interview role-play; Building the member's case; Hearing preparation; The hearing Briefing; review Self-Assessment.
TUC Handling Disciplinaries and Grievances