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TUC Handling Disciplinaries and Grievances

Vocational qualification

In 1st Floor, Unit 9 The Norwich Business Park ()

Price on request

Description

  • Type

    Vocational qualification

  • Duration

    3 Days

This course will help union reps to: understand discipline and grievance procedures - identify some of the reasons for discipline and grievance issues arising at work - identify a structured approach to note-taking and interviewing - practice building cases - use a prepared strategy appropriately.

About this course

Elected trade union rep.

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Course programme


TUC Handling Disciplinaries and Grievances
  • School:
    • Trade Union Studies
  • Attendance Type:
    • Short Course
  • Course Level:
    • Level 2,
    • Level 3
  • Course Keywords:
    • representatives,
    • reps,
    • discipline procedures,
    • grievance procedures

Summary:

This course will help union reps to understand discipline and grievance procedures.

Course Length:
3 days
Course Schedule:
9.30am-4.30pm
Entry Requirements:

Elected trade union rep.

Assessment:
Portfolio

Full Description:
This course will help union reps to: - understand discipline and grievance procedures - identify some of the reasons for discipline and grievance issues arising at work - identify a structured approach to note-taking and interviewing - practice building cases - use a prepared strategy appropriately.

Course outline: Representation skills; Self-assessment ACAS COP; Understanding grievance and disciplinary procedures; Case study preparation; Interview role-play; Building the member's case; Hearing preparation; The hearing Briefing; review Self-Assessment.

TUC Handling Disciplinaries and Grievances

Price on request