The Urquhart Partnership courses

...ability to stand up and deliver a presentation. Course content Overcoming your fear of presenting Planning and structuring a presentation Getting the audience's...

...between stress and pressure Causes of stress at home and at work How stress can affect you physically, emotionally and psychologically Coping strategies...

...Suitable for: People who would like to have better control over their management of time. People who would like to have better control over their management of...

...Identify individual learning styles and their impact on coaching successes Understand where coaching / mentoring opportunites can be incorporated...

...of communication The impact of beliefs and attitudes Respecting the beliefs and attitudes of others Questioning, listening and giving feedback Dealing...

...Feedback Definition as to what is meant by feedback The importance of feedback How to give and receive feedback When to give feedback How feedback...

...use of interpersonal skills in a variety of situations in the workplace. Interpersonal Skills - What are they Rapport building The elements and impact...

...multi-media Managing your audience - points on how to deal with aggressive, quiet, talkative, interrupting audience members. Maintaining your audiences...

...effectively in times of change Identifying the skills and qualities of an effective change manager Self analysis, through a questionnaire, to identify...

...Course objectives Provides an insight, framework and tools for effective facilitation. Course content An understanding of facilitation and the role...

...up on their existing skills. Anyone that has to stand up and deliver a presentation. This includes people that have never done this before, and those...

...Those involved in conducting an appraisal on a member of staff – this includes people that have never conducted an appraisal interview, and those that have conducted an appraisal...

...Producing a draft report for review and discussion The sections in a standard report General guidelines for business writing Emails / etiquette Memo writing...

...skills and qualities required to be an effective coach / mentor Assess the barriers to coaching / mentoring within an organisation and solutions to removing...

...what they want out of life and work. Unfortunately for many people they interpret the word "assertive" to mean "aggressive" This course therefore attempts...