People Management

The Urquhart Partnership

Course

In Aberdeen

Price on request

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Description

  • Type

    Course

  • Location

    Aberdeen (Scotland)

Suitable for: Anyone preparing to take up a supervisory position in the next few months. Anyone newly promoted into a supervisory position. Anyone seeking a refresher on people management techniques.

Facilities

Location

Start date

Aberdeen (Aberdeen City)
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The Urquhart Partnership, 8 North Silver Street, AB10 1RL

Start date

On request

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Course programme

Course objectives

This course is designed to provide delegates with an insight into the field of people management. The course provides delegates with a range of tools, techniques and systems along with an opportunity to consider the effectiveness of their existing skills.

Course content

Communication

  • Questioning and listening skills
  • Body language
  • Difficult conversations

Feedback

  • Definition as to what is meant by feedback
  • The importance of feedback
  • How to give and receive feedback
  • When to give feedback
  • How feedback can improve performance

Delegation

  • What is meant by delegation
  • Why should we delegate
  • When we should delegate
  • To whom we should delegate
  • How to structure delegation

Coaching

  • What is coaching
  • When can you use coaching
  • The qualities of a good coach

Action Centred Leadership

  • Focusing on Task, Team and Individual
  • Keeping a balance on the above at all times

See related categories

People Management

Price on request

The best Leadership courses

See all

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