Verrolyne Training Ltd courses

...what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura’s behaviour wheel and how it applies... Learn about: Cycle of anger, Solving skills, Signs of violence...

...you need to know and to apply. This course provides essential learning for new business owners, whether the business is just in the idea stage or you... Learn about: Business and Management...

...you are bullied Identify appropriate solutions for a bullying incident (within and outside the organization) Assist in creating an anti-bullying policy... Learn about: Bullying policy, Protect yourself, Prevent bullying...

...flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance... Learn about: Intervention Strategies, Resolution styles, Conflict Management...

...This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment... Learn about: Customer Retention Strategy, Customer Service Skills, Customer Care...