Verrolyne Training Ltd courses

...what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura’s behaviour wheel and how it applies... Learn about: Cycle of anger, Solving skills, Signs of violence...

...retaining, and succession planning Start researching and designing their strategic plan Describe the essential elements of marketing, sales... Learn about: Business and Management...

...Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent... Learn about: Bullying behaviors, Bullying incident, Prevent bullying...

...Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you... Learn about: Communication Skills, Common conflict, Intervention Strategies...

...Develop the skills and practices that are essential elements of a customer service-focused manager. Recognise what employees are looking for to be truly engaged... Learn about: Customer Retention, Customer Relationship Management, Customer Service Skills...