Verrolyne Training Ltd courses

...which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components... Learn about: Solving skills, Cycle of anger, Signs of violence...

...already begun and need to fill in the... Learn about: Business and Management...

...you are bullied Identify appropriate solutions for a bullying incident (within and outside the organization) Assist in creating an anti-bullying policy... Learn about: Prevent bullying, Bullying and understand, Protect yourself...

...flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance... Learn about: Communication Skills, Conflict Resolution, Conflict Management...

...LEARNING OUTCOMES Identify ways to establish links between excellence in customer service and your business practices and policies. Develop the skills... Learn about: Customer Service Skills, Customer relationship, Customer Care...