Verrolyne Training Ltd courses

...to anger Develop a seven-step process for managing your anger and others’ anger Apply better communication and problem solving skills, which will reduce... Learn about: Solving skills, Signs of violence, Cycle of anger...

...Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business... Learn about: Business and Management...

...LEARNING OUTCOMES Define what bullying is and is not Understand the costs of bullying to people and organizations Identify bullying behaviors and the reasons... Learn about: Bullying incident, Bullying and understand, Bullying policy...

...flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance... Learn about: Communication Skills, Conflict Management, Resolution styles...

...This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment... Learn about: Customer Manager, Customer Relationship Management, Customer Service Skills...