Verrolyne Training Ltd courses

...of an organisational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace, on both... Learn about: Signs of violence, Solving skills, Cycle of anger...

...leading, and managing their own business Establish an organizational framework through operations, finance, and leadership Set up an effective and efficient system for hiring... Learn about: Business and Management...

...Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent... Learn about: Bullying and understand, Bullying incident, Protect yourself...

...When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. This course will give you the tools... Learn about: Resolution styles, Conflict Management, Communication Skills...

...Develop the skills and practices that are essential elements of a customer service-focused manager. Recognise what employees are looking for to be truly engaged... Learn about: Customer Service, Customer Relationship Management, Customer Retention Strategy...