Virtual College courses

...it contains lessons dedicated to: Food safety hazards and contamination Food preservation Storage and temperature control Legislation that governs... Learn about: Food Hygiene, Food safety...

...Level 1 Safeguarding Everyone will help you to better understand how to safeguard children, young people and adults at risk effectively within your... Learn about: Level 1...

...As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced... Learn about: Data Protection, Customer Care...

...manage, and resolve conflict if it occurs. As conflict is inevitable in most workplaces do you truly know how to recognise organisational or interpersonal... Learn about: Conflict Resolution, Conflict Management...

...good customer care skills and how to handle complaints. On completion of this module learners will be able to: Recognise why you need a customer care programme... Learn about: Customer Care, Customer satisfaction, Customer Service...

...It is vital that those who collect and use personal data maintain the confidence of those who are asked to provide it. The Data Protection Act 2008 provides... Learn about: Data Protection...

...awareness of time and place, recognition of people The diagnosis of dementia, and when and how to refer to other resources Related conditions that... Learn about: Communication Training...

...This course explores the types of and risk factors of domestic violence and abuse, the physical and psychological effects and the behaviours displayed by an abusive person... Learn about: Experienced domestic...

...Discover how to embrace equality, diversity and inclusion into your normal way of working and promote best practice within your organisation... Learn about: Business Studies...

...what it is and how it happens This keeping children safe online training course uses a multi-media approach to allow the learner to explore the content though videos...

...the event of a fire in the workplace. Employers are legally required to provide information, instruction and training to employees about fire precautions in the workplace... Learn about: Fire Safety...

...the Resuscitation Council (UK) Guidelines for basic to advanced life support training and provide knowledge of how to act in the event of an incident requiring first aid assistance... Learn about: First Aid, Health and Social Care, Training First Aid...

...care safe should be one of the highest priorities. Failing to prevent or control infections can lead to illness and in some cases fatalities... Learn about: Social care...

...How food law applies to your premises What a supervisor does in catering Why a HACCP plan is important Implementing internal food safety measures The material... Learn about: Food safety, Food Hygiene...

...when they are left alone with customers or other members of the public. Safety risks can be more of an issue when staff are working in isolation without... Learn about: Personal safety...

...and Deprivation of Liberty Safeguards, how to undertake assessments and when they are appropriate, as well as recording the results. This course contains... Learn about: Mental capacity...

...and identify different types of mental illness that can affect parents Describe the effects of poor mental health on parents and children Signpost services... Learn about: Mental Health, Vulnerabilities Training...

...You will learn Hazard identification Risk evaluation Identification and implementation of control measures Communication Monitoring and review of risk assessments... Learn about: IT risk, Risk Assessment, Identification and implementat...

...the types of abuse and how to recognise it This course also covers key topics such as FGM, trafficking, and safer recruitment to ensure learners have... Learn about: Health and Social Care, Safeguarding adults, IT for adults...

...cases studies will enable learners to see how their training can apply to them in their role. A key aim of this training is to provide learners with strong... Learn about: Safeguarding Children...