Virtual College courses

...Not only does it have a design that is modern and meets accessibility standards, but it has also been restructured to create a journey that better fits your needs... Learn about: Food safety, Food Hygiene...

...young people and adults at risk effectively within your role. The overall learning outcomes being: Be able to recognise the signs of abuse. Be able... Learn about: Level 1...

...Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital... Learn about: Data Protection, Customer Care...

...mitigate and reduce the risk and if required instigate a conflict resolution process, escalating and managing conflict in a more formal... Learn about: Conflict Resolution, Conflict Management...

...This Customer Care course has been created to give businesses guidance on how to get that edge above competing establishments. The course will help learners... Learn about: Customer Care, Customer relationship, Customer Service Skills...

...a means to ensure confidence is maintained. The aim of this module is to provide an overview of the benefits and legal requirements in adopting Data Protection... Learn about: Data Protection...

...Dementia is sadly a growing disease which is affecting more people than ever before, this online training has been designed for people working with... Learn about: Communication Training...

...Types of domestic violence and abuse Risk factors for domestic abuse Situations which can make domestic abuse more likely The Power and Control Wheel... Learn about: Experienced domestic...

...which will increase any employee’s confidence in the topics. This course uses various interactions to make the learning interesting and engage you with the content... Learn about: Business Studies...

...By completing this course, learners will: Develop awareness of different ways in which children and young people use the internet and mobile technology...

...In this module you will learn: The key legislation involving fire safety The legal requirements for workplace safety The "Fire Triangle" and how it... Learn about: Fire Safety...

...the Resuscitation Council (UK) Guidelines for basic to advanced life support training and provide knowledge of how to act in the event of an incident requiring first aid assistance... Learn about: Training First Aid, First Aid, Health and Social Care...

...State your roles and responsibilities in the prevention and control of infections Identify legislation and policies relating to the prevention and control... Learn about: Social care...

...is provided in an interactive format that is designed to be engaging and accessible. A basic knowledge of food hygiene will mean learners progress quickly... Learn about: Food Hygiene, Food safety...

...There are many risks associated with working alone in isolation. By taking this course you will be taking real steps towards minimising the risk and feeling safer... Learn about: Personal safety...

...and how it is recorded Descriptions of fluctuating mental capacity, unwise decisions, and how to deal with a refusal to complete an assessment Confidentiality... Learn about: Mental capacity...

...Welcome and Learning Objectives Overview Causes and Types of Mental Illness Services for People Experiencing mental Distress Mental illness and Diversity... Learn about: Vulnerabilities Training, Mental Health...

...injuries were reported between 2016 and 2017 alone. All managers or supervisors are responsible for health and safety in their offices, and risk assessments... Learn about: Identification and implementat, IT risk, Risk Assessment...

...2 training addresses these responsibilities and gives learners a deeper understanding of key safeguarding topics enabling them to apply the knowledge to their workplace... Learn about: Health and Social Care, Safeguarding adults, IT for adults...

...It is a statutory requirement for anyone who works with children to have up-to-date knowledge of safeguarding policies, legislation and guidance so... Learn about: Safeguarding Children...