Virtual College courses

...and so we have broken down our course into bite-sized chunks, which will allow you to tailor your training more easily to your needs. The material is provided... Learn about: Food Hygiene, Food safety...

...and skills to ensure you can help safeguard not only those you are directly responsible for, but everyone you have contact with whilst carrying out your duties... Learn about: Level 1...

...to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything... Learn about: Data Protection, Customer Care...

...mitigate and reduce the risk and if required instigate a conflict resolution process, escalating and managing conflict in a more formal... Learn about: Conflict Management, Conflict Resolution...

...handling procedure that strengthens the bond between your company and your customers Have a plan to install a customer care programme in your company... Learn about: Customer relationship, Customer Service Skills, Customer Care...

...principles mean to you in your role Explain what subject access requests are and how they should be dealt... Learn about: Data Protection...

...The different types of dementia. How some signs of dementia can be associated with other conditions or circumstances. Actions that can be taken to reduce... Learn about: Communication Training...

...knowledge as the course proceeds. Throughout this domestic abuse training learners are also provided with statistics around domestic violence... Learn about: Experienced domestic...

...These include: Interactive challenges Character-led scenarios Talking head case studies Action planning Kinetic text animations Post-course self-assessment... Learn about: Business Studies...

...the various forms of abuse and danger caused by the use of technology and the internet, both for adults and children, and gives detailed information...

...This online fire safety course helps you to meet this obligation by providing your staff with the knowledge and understanding required to act safely... Learn about: Fire Safety...

...an employer can be found at: http://www.hse.gov.uk/firstaid/legislation... Learn about: Training First Aid, First Aid, Health and Social Care...

...Know how to keep staff and individuals safe from infections with this Infection Prevention in a Social Care Setting online course. Explore the responsibilities... Learn about: Social care...

...standard of personal hygiene Understand how to keep the workplace hygienic and safe for food preparation, cooking and storage... Learn about: Food safety, Food Hygiene...

...Personal safety for lone workers is of prime importance. Every day in the UK, thousands of workers will be exposed to situations in which their safety could be put at... Learn about: Personal safety...

...and how it is recorded Descriptions of fluctuating mental capacity, unwise decisions, and how to deal with a refusal to complete an assessment Confidentiality... Learn about: Mental capacity...

...trio means and it’s effects. This will help to guide learners on how to deal with suspected toxic trio cases This course contains information and resources... Learn about: Vulnerabilities Training, Mental Health...

...and putting more workers at risk. However, it is clear that more risk assessments are needed to help lower this figure in the future - and that's where... Learn about: Risk Assessment, IT risk, Identification and implementat...

...Our Safeguarding Adults Level 2 course explores the signs and symptoms of abuse and how to reduce this risk of abuse. Discover what to do if abuse is suspected... Learn about: Safeguarding adults, Health and Social Care, IT for adults...

...what it is not and why it is important Ways you can reduce the risk of abuse The signs and symptoms of the different types of abuse The roles and responsibilities... Learn about: Safeguarding Children...