Virtual College courses

...schools and colleges. This Level 2 Food Safety & Hygiene Certificate for Catering course satisfies a food handler’s legal obligation to undertake appropriate food safety training... Learn about: Food safety, Food Hygiene...

...and skills to ensure you can help safeguard not only those you are directly responsible for, but everyone you have contact with whilst carrying out your duties... Learn about: Level 1...

...As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced... Learn about: Data Protection, Customer Care...

...manage, and resolve conflict if it occurs. As conflict is inevitable in most workplaces do you truly know how to recognise organisational or interpersonal... Learn about: Conflict Resolution, Conflict Management...

...Understand barriers to good customer care Understand customer care skills and how to use them to overcome those barriers Be able to develop a complaints... Learn about: Customer Service Skills, Customer Care, Customer Service...

...Explain what subject access requests are and how they should be dealt with. Suitable for: This module is aimed at anyone within a work situation who handles personal... Learn about: Data Protection...

...awareness of time and place, recognition of people The diagnosis of dementia, and when and how to refer to other resources Related conditions that... Learn about: Communication Training...

...This course explores the types of and risk factors of domestic violence and abuse, the physical and psychological effects and the behaviours displayed by an abusive person... Learn about: Experienced domestic...

...These include: Interactive challenges Character-led scenarios Talking head case studies Action planning Kinetic text animations Post-course self-assessment... Learn about: Business Studies...

...the various forms of abuse and danger caused by the use of technology and the internet, both for adults and children, and gives detailed information...

...the event of a fire in the workplace. On completion of the course and test you will receive a digital Fire Safety certificate which you can download and keep for your records... Learn about: Fire Safety...

...an employer can be found at: http://www.hse.gov.uk/firstaid/legislation... Learn about: Health and Social Care, Training First Aid, First Aid...

...With this short online course discover roles and procedures in preventing and controlling infections, how to identify risk assessment procedures... Learn about: Social care...

...standard of personal hygiene Understand how to keep the workplace hygienic and safe for food preparation, cooking and storage... Learn about: Food Hygiene, Food safety...

...There are many risks associated with working alone in isolation. By taking this course you will be taking real steps towards minimising the risk and feeling safer... Learn about: Personal safety...

...This wide-ranging course contains information and guidance on Mental Capacity Assessment and Deprivation of Liberty Safeguards, how to undertake assessments... Learn about: Mental capacity...

...A key aim of this training is to provide learners with strong context to the training so they can easily relate to the situations presented to them within the training... Learn about: Mental Health, Vulnerabilities Training...

...vital in the workplace for safeguarding the health and wellbeing of staff. Already, Health and Safety Executive statistics show that 609,000 workplace... Learn about: Risk Assessment, Identification and implementat, IT risk...

...what to do if someone discloses information, and what you should do if you suspect a vulnerable adult is being abused. We also offer Safeguarding Adults... Learn about: IT for adults, Safeguarding adults, Health and Social Care...

...working in a multi-agency approach and best practice.This training will ensure learners are able to recall the key knowledge they need to identify... Learn about: Safeguarding Children...