Confidentiality in the Workplace

Whether it's customer information or a private internal matter that needs safeguarding, protecting confidentiality of sensitive data is vital. This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality.

Confidentiality of information in the workplace has never been so important. As digital storage of sensitive data becomes the norm, cyber security concerns grow and the General Data Protection Regulation (GDPR) is embraced, confidentiality is a more pressing issue than ever.

Our The Essentials of GDPR e-learning course provides an overview of what you need to know with regard to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything you need to be aware of.

After completing this course, learners should be able to:

• Understand what confidentiality is and why it is important
• Understand the four key requirements of the Confidentiality model
• Understand your role in creating a confidential service
• Apply your learning to your own work situation