WDR courses

...Six Sigma Quality Function Deployment Change Management Consultancy Skills...

...Assess process data validity and reliability. Carry out sophisticated statistical data analysis to gain detailed insights into process behaviour...

...the competencies required to successfully apply the 'Six Sigma' methodology to improve operational performance. By the end of this course you will...

...learned how to Apply the 'Six Sigma' DMAIC ( Define, Measure, Analyse, Improve & Control ) project management framework to operational improvement projects...

...Examples of data control statements GRANT and REVOKE statements Performance consideration...

...provide the delegate with a practical knowledge of using SQL in a programming environment, and the ability to run DB2 utilities such as the LOAD utility...

...It also covers how you deal with your stress and how to prevent yourself from becoming stressed, building a stress-proof lifestyle...

...in the MBTI Pre-requisites Participants will need to complete the MBTI assessment 2 weeks prior to taking the workshop. Course synopsis Identify your preferred...

...Suitable for: People who man telephone help desks, or spend a lot of time on the telephone. It will also be useful to supervisors of call centre and telephone operators...

...The facilitator has been able to involve their emotions as well as their minds. You will see the involvement, and you will feel the energy. Objectives...

...and delivery Creating a positive learning climate Handling resistance and other difficult situations Who should attend Professionals who will be delivering...

...put some methodology in place and start living the fulfilling life you desire. Objectives This workshop is designed to help you evaluate your life...

...This course provides a non-technical overview of the IBM mainframe from a user's point of view. It outlines some of the major components of the operating...

...in the basic concepts of OS/390 and the facilities provided to control and operate the system on a day-to-day basis. Course objectives To present to attendees...

...Auditors and Systems Programmers. Overview This course provides the necessary background knowledge required to administer users and protected resources...

...and by verifying access authorities at all stages of processing. Who should attend Managers, Operations Personnel, Analysts and Administrators who are new to...

...Overview A highly practical course that shows how to define and manage VSAM datasets. Many practical exercises are included. Course Objectives To provide...

...Objectives This workshop is designed to help you unlock your creativity, add sparkle to your life, boost your self-confidence and reshape your world...

...Individuals or business teams who wish to understand more of how to anticipate and adapt to change quickly. Overview The workshop will enable participants...

...want Making our thoughts and attitude confident Preparing an individual personal development plan to identify development opportunities and to continue improving...