WDR courses

...Carry out 'Root Cause Analysis' and successfully execute permanent corrective actions and process improvements. Who should attend Anybody involved in operational...

...Cusum Analysis Design of Experiments Minitab TRIZ Inventive Problem Solving Queuing Forecasting Mistake Proofing Lean Processing Total Process Maintenance...

...the competencies required to successfully apply the 'Six Sigma' methodology to improve operational performance. By the end of this course you will...

...Studies Control Charting Hypothesis Testing Analysis of Variance Correlation & Regression Cusum Analysis Design of Experiments Minitab TRIZ Inventive Problem...

...Upon completion of the course, delegates should be familiar with using the SQL language. Suitable for: IT staff intending to use the SQL language. IT staff...

...COBOL/SQL application programs. This course is designed as a follow-on to the SQL Workshop Course. Course objectives The objective of this course is...

...It also covers how you deal with your stress and how to prevent yourself from becoming stressed, building a stress-proof lifestyle...

...Suitable for: Anyone who desires to learn more about their innate strengths and abilities or those wanting a refresher in the MBTI Anyone who desires...

...Who should attend People who man telephone help desks, or spend a lot of time on the telephone. It will also be useful to supervisors of call centre and telephone operators...

...of Evaluation Difficult Situations Team Teaching Training Preparation, Evaluation, and Presentations Who should attend This course has been designed...

...facilitation and questioning techniques Delivering Effective. Overview A two-day course, which provides a solid foundation for new trainers and those...

...Synopsis How balanced is your life today? Why "should" is a negative word! Adjusting the scales Involving others Creating personal time Review of how balanced...

...online transaction processing facilities; operations, management and control...

...you will have learned The basic operator tasks involved in preparing the system for work; in managing system resources and the jobs which use the resources...

...It also covers the commands used to set up and modify RACF objects such as Users, groups, dataset and general resource profiles. You do not need to attend...

...Operations Personnel, Analysts and Administrators who are new to RACF. Overview This course provides an overview of the general facilities of RACF...

...Calculating disk space for and defining the AIX . Define PATH. Using BIX to build the AIX, and how to interpret LISTCAT to check the results...

...change from our first expectations. But life needn't be this way, you can take control and make room for motivation, energy and happiness. Overview Never...

...Understand how to recognise reactions to change in yourself and others; identify ways of motivating yourself and others through change; to share your thoughts...

...Develop your communication skills to strengthen client and internal relationships, thereby enhancing your influence Understand the differences between assertiveness...