WDR courses

...improvement projects. Pre-requisites You must have attended Six Sigma Black Belt Certification Programme Part 1 before attending this course & attend...

...Cusum Analysis Design of Experiments Minitab TRIZ Inventive Problem Solving Queuing Forecasting Mistake Proofing Lean Processing Total Process Maintenance...

...improvement projects. Pre-requisites You must have attended Six Sigma Black Belt Certification Programmes Part 1, Part 2 & Part 3 before attending...

...To provide delegates with the competencies required to successfully apply the 'Six Sigma' methodology to improve operational performance. Suitable...

...Examples of data control statements GRANT and REVOKE statements Performance consideration...

...provide the delegate with a practical knowledge of using SQL in a programming environment, and the ability to run DB2 utilities such as the LOAD utility...

...It also covers how you deal with your stress and how to prevent yourself from becoming stressed, building a stress-proof lifestyle...

...and appreciating differences in type with others. Participants will discover their natural strengths and potential areas for growth and understanding...

...People who man telephone help desks, or spend a lot of time on the telephone. It will also be useful to supervisors of call centre and telephone operators...

...Learning Preferences Adult Learning Planning a Workshop Visual Aids Your Role as an Effective Communicator Training Tools and Techniques The Four Levels...

...facilitation and questioning techniques Delivering Effective. Overview A two-day course, which provides a solid foundation for new trainers and those...

...Synopsis How balanced is your life today? Why "should" is a negative word! Adjusting the scales Involving others Creating personal time Review of how balanced...

...Who should attend IT staff needing an appreciation of the IBM mainframe system. Pre-requisites None. Course synopsis The design objectives of OS/390...

...Problem Diagnosis Guidance in diagnostic approach. How to recognise a problem with devices, jobs or system components. Getting the evidence and attempting rectification...

...Auditors and Systems Programmers. Pre-requisites Familiarity with TSO and ISPF. Course synopsis RACF system wide options Users and groups Defining users and groups...

...will be able to describe the various RACF objects and the methods used to administer them; list the resource types and facilities that RACF is most commonly used to control...

...Calculating disk space for and defining the AIX . Define PATH. Using BIX to build the AIX, and how to interpret LISTCAT to check the results...

...change from our first expectations. But life needn't be this way, you can take control and make room for motivation, energy and happiness. Objectives...

...of the causes of change; to reflect on the psychology of change and human reactions and our needs. Course objectives Understand how to recognise reactions...

...your target audience Barriers to communicating confidently Identifying the barriers that can "disable" us Understanding the impact we can have on others...