Winning Communication Skills for Telephone, Conference Calls

Simpliv

Course

Online

£ 5 + VAT

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Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smart phones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.Are you and members of your team using the telephone for maximum business success?Do you have Baby Boomers in your organization who are afraid of Skype video and Apple Face-time and are slow to text clients and customers who may be Millennials?Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.What will students achieve or be able to do after taking this course?Communicate effectively using the phone with clients, customers, colleagues and bosses
Avoid telephone blunders that strike others as rude and unprofessional
Speak effectively on business conference calls
Present confidently on Skype and Face-time calls
Use the telephone effectively in all aspects of business lifePlease note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.Who this course is for:Workers looking to build their soft skills
Younger executives who want to communicate with everyone in their business life, including older colleagues
Older executives who want to communicate with everyone in business, including young people

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Communicate effectively using the phone with clients, customers, colleagues and bosses
Avoid telephone blunders that strike others as rude and unprofessional
Speak effectively on business conference calls
Present confidently on Skype and FaceTime calls
Use the telephone effectively in all aspects of business life
Requirements

Workers looking to build their soft skills
Younger executives who want to communicate with everyone in their business life, including older colleagues
Older executives who want to communicate with everyone in business, including young people

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Reviews

This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 4 years

Subjects

  • Communication Training
  • Team Training
  • Communications
  • Planning
  • Magic
  • Sound
  • Communication Skills
  • Voice
  • Meetings

Course programme

Setting Groundwork for Telephone Communication Success 5 lectures 16:14 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls Never Confuse Personal Phone Use with Business Telephone Use Again Why Your Phone is the Best Secret Business App Ever Planning Your Successful Phone Environment Final Preparation for Your Successful Phone Meetings Setting Groundwork for Telephone Communication Success 5 lectures 16:14 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls Never Confuse Personal Phone Use with Business Telephone Use Again Why Your Phone is the Best Secret Business App Ever Planning Your Successful Phone Environment Final Preparation for Your Successful Phone Meetings Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls Never Confuse Personal Phone Use with Business Telephone Use Again Never Confuse Personal Phone Use with Business Telephone Use Again Never Confuse Personal Phone Use with Business Telephone Use Again Never Confuse Personal Phone Use with Business Telephone Use Again Why Your Phone is the Best Secret Business App Ever Why Your Phone is the Best Secret Business App Ever Why Your Phone is the Best Secret Business App Ever Why Your Phone is the Best Secret Business App Ever Planning Your Successful Phone Environment Planning Your Successful Phone Environment Planning Your Successful Phone Environment Planning Your Successful Phone Environment Final Preparation for Your Successful Phone Meetings Final Preparation for Your Successful Phone Meetings Final Preparation for Your Successful Phone Meetings Final Preparation for Your Successful Phone Meetings Can You Hear Me Now? 6 lectures 20:18 Making Sure Your Phone Passes Your Friend Test Planning for Winning Conference Calls Look Prime Time Ready for Your Video Calls Placing Phone Calls Like the Consummate Professional Always Knowing the Best Time to Call Clients and Prospects Now You will Never Wake Up a Client in the Middle of the Night Can You Hear Me Now? 6 lectures 20:18 Making Sure Your Phone Passes Your Friend Test Planning for Winning Conference Calls Look Prime Time Ready for Your Video Calls Placing Phone Calls Like the Consummate Professional Always Knowing the Best Time to Call Clients and Prospects Now You will Never Wake Up a Client in the Middle of the Night Making Sure Your Phone Passes Your Friend Test Making Sure Your Phone Passes Your Friend Test Making Sure Your Phone Passes Your Friend Test Making Sure Your Phone Passes Your Friend Test Planning for Winning Conference Calls Planning for Winning Conference Calls Planning for Winning Conference Calls Planning for Winning Conference Calls Look Prime Time Ready for Your Video Calls Look Prime Time Ready for Your Video Calls Look Prime Time Ready for Your Video Calls Look Prime Time Ready for Your Video Calls Placing Phone Calls Like the Consummate Professional Placing Phone Calls Like the Consummate Professional Placing Phone Calls Like the Consummate Professional Placing Phone Calls Like the Consummate Professional Always Knowing the Best Time to Call Clients and Prospects Always Knowing the Best Time to Call Clients and Prospects Always Knowing the Best Time to Call Clients and Prospects Always Knowing the Best Time to Call Clients and Prospects Now You will Never Wake Up a Client in the Middle of the Night Now You will Never Wake Up a Client in the Middle of the Night Now You will Never Wake Up a Client in the Middle of the Night Now You will Never Wake Up a Client in the Middle of the Night Answering and Talking on the Phone like a Pro 6 lectures 13:28 Answering the Phone so Everybody Knows You are Ready for Business No Such Thing As Answering The Phone Too Quickly These Days Your Clients Will Never Think You are Screaming At Them Again Knowing How to Sound Your Very Best - Every Time The Right Way to Put Someone On Hold Making Sure They Only Hear the Magic of Your Voice Answering and Talking on the Phone like a Pro 6 lectures 13:28 Answering the Phone so Everybody Knows You are Ready for Business No Such Thing As Answering The Phone Too Quickly These Days Your Clients Will Never Think You are Screaming At Them Again Knowing How to Sound Your Very Best - Every Time The Right Way to Put Someone On Hold Making Sure They Only Hear the Magic of Your Voice Answering the Phone so Everybody Knows You are Ready for Business Answering the Phone so Everybody Knows You are Ready for Business Answering the Phone so Everybody Knows You are Ready for Business Answering the Phone so Everybody Knows You are Ready for Business No Such Thing As Answering The Phone Too Quickly These Days No Such Thing As Answering The Phone Too Quickly These Days No Such Thing As Answering The Phone Too Quickly These Days No Such Thing As Answering The Phone Too Quickly These Days Your Clients Will Never Think You are Screaming At Them Again Your Clients Will Never Think You are Screaming At Them Again Your Clients Will Never Think You are Screaming At Them Again Your Clients Will Never Think You are Screaming At Them Again Knowing How to Sound Your Very Best - Every Time Knowing How to Sound Your Very Best - Every Time Knowing How to Sound Your Very Best - Every Time Knowing How to Sound Your Very Best - Every Time The Right Way to Put Someone On Hold The Right Way to Put Someone On Hold The Right Way to Put Someone On Hold The Right Way to Put Someone On Hold Making Sure They Only Hear the Magic of Your Voice Making Sure They Only Hear the Magic of Your Voice Making Sure They Only Hear the Magic of Your Voice Making Sure They Only Hear the Magic of Your Voice Voicemail Can Be Your Best Friend 4 lectures 21:49 Being a Professional to Every Generation, Regardless of Your Own Preferences Voicemail That Soothes, Not Angers Best Voicemail Messages for Success Take 1, Take 2, Take 3 Until You Get It Right Voicemail Can Be Your Best Friend

Additional information

You need a phone and voicemail

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Winning Communication Skills for Telephone, Conference Calls

£ 5 + VAT

The best Other Communication Skills courses

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