Customer Management Courses Essex

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  • Customer Management
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8 results
Havering College of Further and Higher Education
CUSTOMER SERVICE INTERMEDIATE APPRENTICESHIP course in Hornchurch Havering College of Further and Higher Education

... their current workforce and recruit new staff. Customer service apprenticeships have a major role to play in this by helping employers address the skills gaps and shortages that they are experiencing, and by providing a vehicle for introducing and raising customer service skills in the workplace... Learn about: Customer Service Skills, Customer Service Executive Officer, Functional Skill...

  • Course
  • Intermediate
  • Hornchurch
  • 18 Months
  • 11 September 2017
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£200
VAT exempt
Havering College of Further and Higher Education
FRONT OF HOUSE INTERMEDIATE APPRENTICESHIP course in Hornchurch Havering College of Further and Higher Education

... industry from under-represented groups, to ensure that the industry represents its customer base; Provide small businesses with access to a high quality training programme to help their businesses remain profitable; Contribute towards professionalising career pathways to jobs, training and qualifications... Learn about: Self-catering accommodation, Hospitality industry, Self-catering accommodation...

  • Course
  • Intermediate
  • Hornchurch
  • 12 Months
  • 07 August 2017
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£200
VAT exempt

...Get recognition for your ability to create a great customer-service experience with the level 2 Customer Service qualifications. Having great customer service skills can help you move up in your career, no matter what area you’re working in. The Diplomas are hybrid qualifications, made... Learn about: Customer Service, Team Training, Customer Service Skills...

  • Course
  • Colchester
  • Flexible
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£231
+ VAT
Customer Care to Customer Excellence course in Colchester Business and Management Training Centre

... in upping their game from customer care to customer excellence... Learn about: Customer Care, Customer Retention, Customer Relationship Management...

  • Training
  • Colchester
  • 1 Day (7 hours of class)
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£195
VAT exempt

...Introduction to Customer Service Course Length: 1 day Course Days: To be confirmed Start Date: Throughout the year Course Content... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service...

  • Vocational qualification
  • Chelmsford
  • 1 Day
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Price on request

...Suitable for: Job Roles. Customer Relationship Manager. Customer Support Agent. Customer Support Officer. Customer Service Executive Officer. Customer Service Delivery Co-ordinator. Customer Service Operator. Customer Service Team Leader. Customer Service Supervisor. Customer Service Manager... Learn about: Customer Relationship Management, Customer Retention, Customer Service...

  • Vocational qualification
  • Blended in Basildon
  • 8 Months
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Price on request

...Suitable for: Anyone working in a customer service environment providing service to either internal or external customers. Anyone handling incoming and out bound telephone calls... Learn about: Customer Service, Relation Management, Customer Manager...

  • Training
  • Brentwood
    and 11 other venues
  • 1 Day
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£250
+ VAT

...This combined business and travel programme provides the next step towards a career in the business, retail or travel sectors. You will learn specific skills to help you succeed in a variety of job roles including the travel and customer services, sales and retail, financial services... Learn about: Skills and Training, Team Training, Full Time...

  • Course
  • Colchester
  • Flexible
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£870
+ VAT

...NVQ Customer Service Level 2 Course Length: Approximately 6 months Course Days: N/A Start Date: Throughout the year Course Content... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...

  • NVQ
  • Chelmsford
  • 6 Months
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Price on request

...You will support practical knowledge with a range of classroom based activities including presentations, industry visits and workshops with industry professionals. Units may include customer service and communication skills, safe and secure working environments, reception and restaurant theory... Learn about: Full Time, Team Training...

  • Course
  • Colchester
  • Flexible
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£2,184
+ VAT