Investigation Skills for Managers
Course
In Manchester, Bristol and London
Description
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Type
Course
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Location
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Duration
3 Days
Know how to classify an investigation. Understand the differnt purposes of an investigation. Have a working knowledge of relevant law and procedure. Know how to identify, preserve and produce evidence. Be able to conduct useful interviews. Understand the importance of records. Suitable for: General managers. Company investigators. Security managers. Human resource managers. Complaints managers. Health and Safety managers.
Facilities
Location
Start date
Start date
Start date
Start date
Reviews
Course programme
Aim
To provide a competent level of knowledge and skills to manager and others who have a responsibilty for investigating incidents and complaints and preparing for tribunal/court hearings.
Course Content
This course will combine theory, syndicate work, case studies and role play to enable delegates to learn and practice:
- The factors which determine the purpose of an investigation
- Managing investigations
- Practice risk and impact analysis
- How to conduct interviews of witnesses and suspects
- Record keeping during investigations
- How to find, collect and preserve evidence
Benefits
- Deal with incidents quickly and effectively
- Deter criminal activity at minimum cost
- Reduce risk of litigation
- Reduce losses
- Improve profits
- Improve business image
Investigation Skills for Managers