Leadership Skills

The more leadership styles you have, the more situations you can handle. This 2-day course increases your awareness of your current leadership style and abilities. You will also appreciate the impact your leadership style has on those who work with you. The course then provides you with a tool-kit of ideas to increase your leadership skills back in the workplace
 
Leadership:
The principles of leadership How people lead and influence others Types of power leaders possess Techniques for developing power Attributes of effective leaders Who does the leader serve
Motivation:
Principles of motivation Motivation techniques to use with your team Factors affecting motivation
Relationship Management:
 
Building productive relationships with others Techniques for influencing others Techniques for building rapport with different personalities The concepts and importance of communication Preferred communication channels, methods, and styles Verbalizing expectations in a clear manner Breaking down barriers to create effective communications
 
Decision Making, Delegation, and Problem Solving:
 
Decision making elements Making decisions with confidence S.M.A.R.T. outcome criteria Delegation principles Proven problem-solving approaches Common pitfalls in effective decision making
Performance Management:
 
Effective performance management Leaders' responsibilities for evaluating, reprimanding, and counseling staff Preparing for performance management discussions Conducting performance management discussions Evaluating performance expectations objectively