NCFE Level 2 Customer Relations

AAS Training

Short course

Distance

£ 250 + VAT

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Description

  • Type

    Short course

  • Methodology

    Distance Learning

To create good customer relations through telephone contact, face to face discussions and in receiving visitors and guests. Suitable for: People who provide customer contact through meetings & telephone calls and who receive visitors and guests.

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Course programme

Certificate in Customer Relations

Course OutlineThis programme is designed for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required.


The course consists of the modules listed below:


  • Customer Care
  • Customer Care on the Telephone
  • Reception Skills



Duration Students may study over any timescale of up to one year. To complete the course will take in the region of 60 hours of study.

Assessment This course is assessed through a series of tutor marked assignments. No attendance at an exams centre is required.

Accreditation The course is accredited by NCFE, a leading awarding body recognised by the UK Qualifications and Curriculum Authority.

Support Students receive tutor support for a full one year from registration plus unlimited access to the student helpline during working hours.

See related categories

NCFE Level 2 Customer Relations

£ 250 + VAT

The best Customer Management courses

See all

See all