Receptionist Diploma

Receptionist Diploma
Designed for: Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.
Objectives: To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.

Course Content

Core Subjects

· Computer Keyboard Skills –Learn how to touch type accurately, using the correct keyboard technique.

· Business Document Production – Develop skills and understanding of routine and complex business documents.

· Communication at Work – Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication.

· Microsoft Word – Learn word processing skills to a good business standard.

· Microsoft Outlook – Learn how to share, manage and schedule information electronically.

· Professional Receptionist – Seminar.


Recommended Electives – choose ONE:
· Health and Safety Essentials
· Go-Make a Difference!

· Telephone Techniques - Seminar

· Keyboard Speed Development

· Microsoft Excel

· Audio Transcription

The above are recommended electives for this Diploma. Alternative subjects may be chosen. Please discuss the options with your Course Advisor.
Benefits

Equip you to start a new career

The flexibility and value of a self-study course designed to enable you to work at your own pace

Personalised workbooks to use as a reference guide on completion of your training

The opportunity to gain a Pitman Training Diploma that is recognised nationally and internationally by employers


Guideline Learning Time:

4 weeks full-time* (110 hours flexi study)

* based on 20-30 hours a week