Activia Training courses

...With your PRINCE2® Project Management training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge... Learn about: Project Start Up, Project Control, Configuration management...

...See how facilitation skills can help intervention and encourage a positive outcome from conflict. They will recognise behaviours that can help and hinder... Learn about: Visualising Conflict, Managing Conflict, Facilitation Overview...

...exhibition staff, etc, as well as people at management or supervisory level who need to better understand the environment that their teams work in. MODULE... Learn about: Buying Signals, Vocal control, Sales Training...

...Understand the clear expectations that customers have, and know how to set and manage those expectations. Topics covered: The Benefits of Planning Contact... Learn about: Action plan, Time management, Decision Making...

...This intensive half-day workshop has been designed to improve key skills, and also to help delegates to control their nerves, so they they will deliver... Learn about: Presentation Skills, Thinking Positive, Taking Control...

...the appropriate tools to efficiently manage a prosperous team of sales professionals. By the end of this workshop, delegates will be able... Learn about: Developing Forecasts, Sales Performance, Team Training...

...Just a small improvement in the effectiveness of sales staff can have a significant effect on the sales, margins and overall profitability of any business... Learn about: Sales Training, Sales Techniques...

...Active and Passive Voice Topics covered: Active Voice Passive Voice Active vs Passive Voice Examples of Active and Passive Voice Changing Passive Voice to Active Voice Exercise... Learn about: Passive Voice, Active Voice, Business Writing...

...About the Readability Index Using the Readability Index MODULE 4: Practical Language Topics covered: Word Usage That and Which MODULE 5: Inclusive Language Topics covered... Learn about: Making Words Agree, Word Usage, Business Writing...

...Adding G & H: Words Adding G & H: Warm-up Home Keys: Warm-up MODULE 3: The Upper Row Topics covered: Upper Row Q & P Upper Row W & O Upper Row T & Y Upper Row R... Learn about: Time Test, Audio Speed Test, Bottom Row...

...Middle Row Keys MODULE 7: Using the Shift Key Topics covered: Shift Key Practice Using the Right And Left Shift Keys MODULE 8: Number Key Practice Exercises Topics covered... Learn about: Touch Typing, Six Golden Rules, Finger Chart...

...a target of 60+ wpm (words per minute). This course is designed for anyone who wants to be able to produce fast, accurate touch typing and keyboarding to 60+... Learn about: Key Combinations, Baseline Speed Test, Touch Typing...

...In this course, delegates will connect to a database to extract data and create reports. Delegates will learn how to: Identify the elements of the Crystal... Learn about: Crystal Reports, Create a Report, Modify a Report...

...Exploring the SAP Crystal Reports 2011 Interface Topics covered: Explore Crystal Reports Use Crystal Reports Help Customise the Report Settings MODULE... Learn about: Format a Report, Edit a Formula, Create a Formula...

...Create a Cross-Tab Chart Create Charts for Grouped Data Format a Chart Create a Chart Template MODULE 8: Enhancing Report Functionality Topics covered... Learn about: Dynamic image, Crystal Reports, Cross-tab report...

...Suppress Report Sections Use Report Templates MODULE 7: Creating a Report from Excel Data Topics covered: Create a Report Based on Excel Data Modify... Learn about: Parameter field, Handle Null Values, Export Data...

...Create a Report Modify a Report Display Specific Report Data Work with Report Sections MODULE 3: Using Formulas in Reports Topics covered: Create a Formula... Learn about: Repor sections, Handle Null Values, MS Excel...

...Learning outcomes: Learn about the communication wheel, which is the model by which most human communications work including elements of understanding... Learn about: Action plan, Listening Skills, Relationship Building...

...as well as writing business letters, reports, emails and memos. Anyone with competent writing skills who wants to improve and apply them to business reports and documents... Learn about: Writing Skills, Email Etiquette, Writing Memos...

...Good writing is the memo that gets action, the letter that says what a phone call cannot. In business writing, the language is concrete, the point of view is clear... Learn about: Business Writing, Writing Skills, Email Etiquette...