Activia Training courses

...With your PRINCE2® Project Management training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge... Learn about: Configuration management, Change Control, Risk Management...

...Topics covered: Visualising Conflict Conflict Resolution Process A Strategy for Conflict Resolution MODULE 8: Facilitating Conflict Learning outcomes... Learn about: Dealing with Resistance, Resolving the Issue, Managing Conflict...

...The most effective time to sell is when you’re in front of your customer, face to face. This course is designed to assist sales professionals to gain the most from this opportunity... Learn about: Buying Signals, Sales Training, Vocal control...

...Introduction and Course Overview MODULE 2: Identifying Key Accounts Learning outcomes: Know how to define what is and what isn't a key account by examining... Learn about: Justifying the meeting, Decision Making, Time management...

...First impressions last MODULE 4: Controlling Your Nerves Learning outcomes: Transferring fear into enjoyment is the crucial ability that can affect every... Learn about: First impressions last, First Impressions, Taking Control...

...Sales are a crucial function for any organisation and the lifeblood of any sales department are the sales staff themselves. Effectively motivating... Learn about: Performance Evaluations, Sales Performance, Skill and Will...

...Building Relationships Topics covered: Building Trust in Your Leadership How to Get People on Your Side Effective Leaders MODULE 5: Coaching Sales People Topics covered... Learn about: Sales Techniques, Sales Training...

...Active and Passive Voice Topics covered: Active Voice Passive Voice Active vs Passive Voice Examples of Active and Passive Voice Changing Passive Voice to Active Voice Exercise... Learn about: Passive Voice, Writing Challenges, Business Writing...

...This intensive half-day workshop builds on the content of the Level 1 course by focusing on the specifics of sentence construction to enhance readability... Learn about: Word Usage, Making Words Agree, Business Writing...

...Adding G & H: Words Adding G & H: Warm-up Home Keys: Warm-up MODULE 3: The Upper Row Topics covered: Upper Row Q & P Upper Row W & O Upper Row T & Y Upper Row R... Learn about: Upper Row, Wrist Position, Finger Chart...

...Using the Number Keys Without Looking at Your Fingers MODULE 9: Your Personal Action... Learn about: Touch Typing, Wrist Position, Shift Key Practice...

...This intensive, hands on, one-day workshop is designed to build the proficiency of touch typing, increasing speed and accuracy to bring delegates up towards... Learn about: Key Combinations, Touch Typing, Baseline Speed Test...

...Working with Reports Topics covered: Work with Report Sections Display Specific Report Data Modify a Report Create a Report MODULE 3: Using Formulas in Reports Topics covered... Learn about: Crystal Reports, Modify a Report, Customise Report Settings...

...Create a Parameter Field Use a Range Parameter in a Report Create a Prompt MODULE 5: Grouping Report Data Topics covered: Group Report Data Modify a Group... Learn about: Crystal Reports, Modify a Report, Group Using Parameters...

...Create a Drill-Down Create Headings for Drill-Down Data MODULE 5: Using SQL Statements in Report Processing Topics covered: Create a Report Using SQL Queries... Learn about: Cross-tab report, Crystal Reports, Dynamic image...

...Explore the Crystal Reports Interface Use the Crystal Reports Help Customize the Report Settings MODULE 2: Working with Reports Topics covered... Learn about: Export Data, Parameter field, Group Report Data...

...Create a Parameter Field Use a Range Parameter in a Report Create a Prompt MODULE 5: Grouping Report Data Topics covered: Group Report Data Modify a Group... Learn about: Handle Null Values, Crystal Reports, MS Excel...

...Understand how to prepare to act assertively by using the 3 steps approach to assertive behaviour. Identify your strengths and weaknesses. Topics covered... Learn about: Emotional Intelligence, Action plan, Quality Training...

...The Importance of Inclusive Language MODULE 4: Parallel Sentence Construction Topics covered: Parallel Sentence Construction MODULE 5: Punctuation Topics covered... Learn about: Writing Memos, Writing Skills, Email Etiquette...

...Active and Passive Voice Topics covered: Active Voice Passive Voice Active vs Passive Voice Examples of Active and Passive Voice Changing Passive Voice to Active Voice Exercise... Learn about: Writing Challenges, Writing Skills, Writing Memos...