Activia Training courses

...With your PRINCE2® Project Management training course from Activia, you get a free workbook, so you can review and revise afterwards to reinforce your knowledge... Learn about: The Structure of PRINCE2, Change Control, Project Start Up...

...situations and achieve positive outcomes. MODULE 1: Introduction and Course Overview MODULE 2: Defining Conflict Learning outcomes: Know how to define... Learn about: Facilitation Overview, Visualising Conflict, Dealing with Resistance...

...Know Your Message Delivering a Sales Presentation: Its Easier Than You Think MODULE 8: Interest - Creating Interest in your Customer Learning outcomes... Learn about: Vocal control, Sales Training, Buying Signals...

...your customers and set plans that formulate a strategy which targets long term loyalty and stronger relationships. Topics covered: Putting Your Strategy... Learn about: Action plan, Justifying the meeting, Decision Making...

...Understand the importance of non-verbal communication and learn how to use positive aspects to maximise impact. Topics covered: First Impressions Non Verbal... Learn about: Thinking Positive, First impressions last, Being Realistic...

...Understand the causes of teams failing and how to plan for your team being successful - Develop accurate sales forecasts - Write a clear business strategy... Learn about: Team Training, Performance Evaluations, Time management...

...Just a small improvement in the effectiveness of sales staff can have a significant effect on the sales, margins and overall profitability of any business... Learn about: Sales Techniques, Sales Training...

...Active and Passive Voice Topics covered: Active Voice Passive Voice Active vs Passive Voice Examples of Active and Passive Voice Changing Passive Voice to Active Voice Exercise... Learn about: Passive Voice, Writing Challenges, Business Writing...

...The Comma The Semi Colon The Colon The Apostrophe MODULE 8: Spelling and Proofreading Topics covered: Spelling Proofreading... Learn about: Business Writing, Word Usage, Making Words Agree...

...to learn the basic skills of touch typing, and provides the foundation for developing increased speed, accuracy and productivity. MODULE 1: Getting Started... Learn about: Finger Chart, Touch Typing, Bottom Row...

...Lower Row Topics covered: Common Keyboard Errors Involving Lower Row Keys MODULE 6: Errors: Middle Row Topics covered: Common Keyboard Errors Involving... Learn about: Shift Key Practice, Wrist Position, The Home Keys...

...Speed Practice 1 MODULE 5: Alphabetical Accuracy Practice MODULE 6: Speed Practice 2 MODULE 7: Common Key Combinations Topics covered: Skills With Common... Learn about: Wrist Position, Baseline Speed Test, Touch Typing...

...Reports interface Create and modify basic reports Use formulas to calculate filter data Build parameterized reports Group report data Enhance reports Create... Learn about: Modify a Report, Use Report Templates, Customise Report Settings...

...Exploring the SAP Crystal Reports 2011 Interface Topics covered: Explore Crystal Reports Use Crystal Reports Help Customise the Report Settings MODULE... Learn about: Crystal Reports, Format a Report, Create a Prompt...

...Create a Drill-Down Create Headings for Drill-Down Data MODULE 5: Using SQL Statements in Report Processing Topics covered: Create a Report Using SQL Queries... Learn about: Crystal Reports, Dynamic image, Report alert...

...is designed for people who need output from a database. Delegates should be familiar with the basic functions of Windows, and must be familiar with basic database concepts... Learn about: Group Report Data, Export Data, Crystal Reports...

...Crystal Reports® 2008 enhances report building and report processing techniques with a slew of features that add value to your presentation... Learn about: Repor sections, Handle Null Values, MS Excel...

...Topics covered: Giving and Receiving Feedback Trust and Respect The Psychological Contract What Is Disclosure? The Johari Window MODULE 9: Effective Networking Learning outcomes... Learn about: Action plan, Quality Training, Relationship Counselling...

...as well as writing business letters, reports, emails and memos. Anyone with competent writing skills who wants to improve and apply them to business reports and documents... Learn about: Business Writing, Writing Challenges, Email Etiquette...

...What's My Style? MODULE 9: Whats My Style? Topics covered: Different Styles of Letters MODULE 10: Your Personal Action... Learn about: Business Writing, Writing Memos, Writing Skills...