Advanced Training courses

...group workshop consideration and plenary group review, to identify where and how the concepts can best be applied in the workplace to improve business results...

...uses QUAPMAC has an automatic edge on its competitors. Format Tutorial presentation of ideas and concepts with delegate participation encouraged to identify...

...· Improved sales for the company. · Improved individual attitudes...

...A two-day workshop full of advanced sales techniques. Includes one of the most powerful and effective sales and negotiation tools ever introduced to the...

...personalities · identify and develop 30 key master sales characteristics · current buying tactics and how to counteract them. Format Tutorial presentation of ideas...

...it combines logic and emotion in perfect balance. A dynamic sales sequence that eliminates the competition. The company whose sales force uses QUAPMAC...

...attitude and confidence. Customer Care · a never ending sales process · customer perception and why it is so important · results of International survey on why customers leave...

...by delegates to identify where and how the concepts can best be applied in the workplace to improve business results. Benefits · More business opportunities...

...strategic partnerships Improved turnover and margin Practical, down-to-earth and easy to understand Motivation of the delegates to increase performance...

...making appointments by telephone - the cold call - why specifiers have different objectives - determining the specifiers' criteria - multi-stage selling...

...Managing key accounts Features What are Key Accounts? Definitions Facts about Key Accounts Their unique marketing window Their unique marketing strategy...

...identify and develop 30 key master sales characteristics Format · lecture · discussion · analysis · role playing · syndicate exercises · realistic case studies...

...the Key - planning the day/preparing each call - getting past screens - making appointments for sales visits - establishing decision makers...

...and why · why customers leave and how to ensure that they return. Developing Profitable Customer Relationships · handling conflicts and complaints · turning...

...for overcoming objections · pre-handling likely objections. Format Tutorial presentation of proven ideas, concepts and techniques with extensive use...

...Benefits · Improved business results through more professional contact with customers. · Increased delegates' confidence in their own ability...

...of ideas and concepts with delegate participation. Role plays on the telephone training apparatus to identify how the concepts can best be applied in...

...A one-day workshop designed to improve the success rate of people who wish to get quality appointments. Suitable for: Sales people wishing to improve their...

...Quality awareness for managers "a fact that is often lost amongst the hype: quality is about improving business" Features - the one definition of quality that matters...

...Any company registered - or seeking registration - to ISO 9000 must have trained internal quality auditors. This two-day workshop educates and motivates...