Advanced Training courses

...Any company registered - or seeking registration - to ISO 9000 must have trained internal quality auditors. This one day programme addresses a vital topic...

...by Continual Improvement is seen as desirable Creating a climate of continual improvement Features What Continual Improvement really means How to determine...

...Anyone whose role demands an understanding of the basics of finance. Advanced financial understanding Feature s Financial Statements · balance sheets...

...A three-day programme to introduce the basics of finance to. people who do not have a financial background. Suitable for: Anyone whose role demands...

...· Development of a marketing mind-set Identification of improvements to marketing activities...

...(Sun Tzu) Customer profiling, competitive positioning & product differentiation Customer research & competitive benchmarking Perception mapping & competitive...

...Developing value based marketing and sales communications & collateral Relationship marketing v transactional marketing Customer lifetime value Customer...

...People involved in internal consultancy projects or those needing to act as an agent of change People involved in internal consultancy projects or those...

...105 powerful ideas and referral strategies 8. How to develop your customers into the "sales force" of your business 9. How to get other businesses to enthusiastically...