Advanced Training courses

...Knowledge of ISO 9000 is not assumed. Anybody (especially managers and supervisors) wishing to understand the role that internal quality auditing plays in business improvement...

...and reward The role of management Improving through teams Celebrating problems as well as successes Format One-day programme Lecture Discussion Analysis...

...use of case studies and full participant inter-action, to identify how best to apply the understanding in the workplace. Benefits · Improved financial awareness...

...A three-day programme to introduce the basics of finance to. people who do not have a financial background. Suitable for: Anyone whose role demands...

...· Development of a marketing mind-set Identification of improvements to marketing activities...

...of optimum competitive positioning · Development of powerful marketing strategies Creation of a customer focused organisation...

...A one or two-day workshop to explore the principles of relationship marketing and customer lifetime value and their implications for proposition development...

...work The strategic process Organisational development Change management approaches & techniques Consultancy approaches / Consultancy tools of the trade...

...A choice of 3 workshop formats to meet your requirements and budget, which will show you 105 simple, easy and powerful ways to maximise the word of mouth...