Creating a Climate of Continual Improvement
Course
Inhouse
Description
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Type
Workshop
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Methodology
Inhouse
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Duration
1 Day
A one-day workshop designed to help turn Continual Improvement from a buzzword into a productive reality. Suitable for: Managers wishing to instil a culture in which the constant change implied by Continual Improvement is seen as desirable
Reviews
Course programme
How to determine whether we really want to improve
How to decide what to improve
Relationship of motivation to the European Foundation for Quality Management (EFQM) Excellence model (Business Excellence model).
Planned vs. spontaneous improvement
Making it OK to blow the whistle
10 Laws of Motivation
Encouragement and reward
The role of management
Improving through teams
Celebrating problems as well as successes
Format One-day programme
Lecture
Discussion
Analysis
Geared to the delegates
Benefits Improved understanding of motivation
Improved communication skills
Improved confidence in ability to achieve improvements
Creating a Climate of Continual Improvement