Airline & Tour Operating Services (ALTO)

The course is designed to prepare candidates for employment in the airline industry as cabin crew or ground staff or with a tour operator as an overseas resort representative, covering a wide range of topics the course offers an insight into various areas of the travel industry.

Participants will be involved in a wide variety of learning situations on this modular programme of study including the opportunity for work experience with Servisair (the ground handling agent at Nottingham East Midlands Airport). The course delivers up to nine nationally recognised qualifications including:

• BA Fares & Ticketing – Level 1 and Level 2
• Certificate for Airline Cabin Crew
• Customer Service
• Resort Representatives Certificate
• Child Resort Representative Certificate
• Oral Skills for the Airline Industry and Oral Skills for Resort Representatives
• Foreign languages
• Worldwide Travel Destinations
• Tour Operations
• Ancilliary Sales and Service
• Package Holidays
• Additional travel and Tourism Services
• There are various visits to airports, exhibitions and companies to enhance the learning experience. Previous groups have visited East Midlands Airport, Manchester Airports and the World Travel Market.

Special Features

There are various visits to airports, exhibitions and companies to enhance the learning experience. Previous groups have visited East Midlands Airport, Manchester Airports and the World Travel Market.