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Anger Management courses Avon
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...How Good a Superior Service Provider Am I? Questionnaire - a 16 point checklist of personal behaviour that differentiates the ‘Customer Delighters’ from... Learn about: Telephone Skills, Customer Care, Customer Service...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...voice projection and body language. Communication Exercise around communication, what it is and why it is misinterpreted between people Telephone Excellence... Learn about: Communication Training, Client Management, Assertiveness Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 2h - 1 Year
...The Anger Management course is designed to help learners understand, control, and positively manage anger in both personal and professional settings. Anger is a natural emotion, but when unmanaged, it can affect relationships, workplace performance, mental wellbeing, and decision-making... Learn about: Anger Management, Management Control, Stress Management...
- Course
- Distance Learning
- Advanced
- November
- 400h
...Coaching Skills Unit 4 – Counselling Based Communication Skills This module covers the following key topics: Communication Barriers Active Listening Skills... Learn about: Negotiation Skills, Stress and Anxiety, Counselling Psychology...
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