Anger Management courses West Midlands
- A Level
- Birmingham
- 2 Years
...(such as child psychology or personnel management). However, students do go on to an extremely wide range of careers. Exam Board:... Learn about: Health Psychology, Addiction Counselling, Anger Counselling...
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
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- Course
- Birminghamand2 other venues
- Manchester, Kendal
- April
- 1 Day
...improve constructive communication skills and gain techniques for handling difficult people and situations. On receiving your request for information... Learn about: Assertive thinking, Confidence Training, Body Language...
...improve constructive communication skills and gain techniques for handling difficult people and situations. On receiving your request for information... Learn about: Assertive thinking, Confidence Training, Body Language...
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
← | → see all
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
← | → see all
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
← | → see all
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
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The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
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- Course
- Birmingham
- 1 Day
...selling to, or dealing with customers. Synopsis: It will provide them with the underpinning knowledge and skills to fully understand how to successfully... Learn about: Customer Care, Customer satisfaction, Customer Service Skills...
...selling to, or dealing with customers. Synopsis: It will provide them with the underpinning knowledge and skills to fully understand how to successfully... Learn about: Customer Care, Customer satisfaction, Customer Service Skills...
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The Customer Service Training was a really good intimate and tailored course. I felt at ease all the way through. The tutor was very encouraging. Great manual. I was nervous at first about the interactive exercises but they were really good. Got to know the people on the course and also learnt how to listen! I think that I came away feeling much more confident. Also, the tutor made us all feel that we were more important - and we were not on our own. Everyone at the meeting is part of a team.
← | → see all
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The trainer was knowledgeable on the subject, he made the training sector specific and relevant for our needs, he gave us opportunity for relevant discussion and left us with some good quality training resources,
The training was both useful and interesting, although I've already shared the information with my Vice Principal I think it would be very useful for her to attend similar training techniques.
I learnt that speed and efficiency is the essence of good customer service
← | → see all
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 5h
...Anger is an issue that many of us often face. Perhaps you have serious issues yourself or perhaps it’s a family member. One way or another, when one person is angry a chain reaction starts off, that affects other people around them. People with anger management issues really need proper counseling... Learn about: Personal Development, Personality Test, Confidence Training...
- Course
- Online
- Intermediate
- Different dates available
- 8h
... in their temperament or mood. In the event that this has transpired to you or to anyone you know, then you or they may feel that there’s no real way to repair your or their principal issue if you don’t try to comprehend where it originates from. This course can enable you and to help anyone to perceive what anger... Learn about: Communications skills, Anger Management, Personality Test...
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