The Art of Retail Selling
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The tutors Darren and Sean have years of experience in TV presenting. It was so fantastic and enjoyable course. They help everyone maintaining a good level of positivity. I had the most enjoyable and knowledgeable days.
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Short course
In Manchester, Birmingham, Bristol and 3 other venues
Description
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Type
Short course
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Level
Intermediate
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Location
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Duration
Flexible
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Start date
May
other dates
This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited.
Facilities
Location
Start date
Start date
Start date
Start date
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About this course
An understanding of customers real needs and wants
An understanding of how customer profile affects product placement and layout
How to ensure continued custom
Actions to be implemented
Reviews
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The tutors Darren and Sean have years of experience in TV presenting. It was so fantastic and enjoyable course. They help everyone maintaining a good level of positivity. I had the most enjoyable and knowledgeable days.
← | →
Course rating
Recommended
Centre rating
Kate Siredzuk 4 Day Masterclass
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Retail
- Art
- Customers
- Selling
- Building
- Hotspots
- Hearts
- Retail Selling
- Art of Retail
- Art of Retail Selling
Course programme
09.30 – 10.00 Coffee, Introduction and Objectives
10.00 – 10.30 Four Stages of Retail
(Building a profile of success)
10.30 – 11.00 Our Customers – Who Are They?
(What do we know about our customers?)
11.00 – 11.30 Hotspots
(Where are the greatest areas of impact and how do we use them?)
11.30 - 12.15 First Impressions
(Immediate impact exercises)
12.15 - 12.35 Customers - Winning Their Hearts and Minds
12.35 – 13.00 What Do They Really Want?
(Understanding their situation and needs, spotting our opportunities)
13.00 - 14.00 Lunch
14.00 – 14.45 Providing Solutions
14.45 – 15.15 Handling Objections
15.15 - 16.00 Closing the Sale
16.00 - 16.15 Maximising - Associated Sales and Additional Opportunities
16.15 - 16.30 Positive Next Steps
16.30 - 17:00 Action Plans Agreed
The Art of Retail Selling