The assertive 'no'

Many of us will have had work delegated to us at work, in a disrespectful fashion - it rarely feels motivating. So what is it that prevents us from assertively challenging this request? What is our fear of saying "no"?

In this session, we clarify the assertive stance - objective, logical, unemotional - and compare it to our existing behaviours. We define a preferred set of outcomes and behaviours, and set a path towards this.
Benefits to you:

• Dedicate yourself to notice saying no moments and applying these skills
• Take responsibility for controlling others'' requests of you
• Say what you want, confidently and assertively
• Change your style and get instant results that make your life better

For most people, the greatest fear of saying no is that we upset a good relationship. In this session, learners will learn how to maintain a clear, assertive stance whilst maintaining that relationship.
This interactive session will help you by :

• Understanding the difference between assertive, passive and aggressive
• Recognising personal habits and ''default'' styles
• Selecting and adopting the right tone, language and physical stance for saying "No"
• Planning and rehearsing saying "No" while maintaining relationships with colleagues and clients

Want this session tailored to meet your exact needs?
Contact us for a bespoke detailed session outline, or to arrange a no obligation meeting.