Assertiveness courses Scotland

...Suitable for: Anyone who has completed the Pi2 programme and would like an opportunity to refresh their newly acquired skills. Anyone who has completed...

...honestly and clearly and at the same time considering the needs and feelings of others. There are many people who find it difficult to say NO when asked to do something...

...This one-day personal and professional development course will help delegates to: Recognise assertive behaviour and how it differs from other types of behaviour...

...As a result of attending this course participants should be aware of: How to make clear specific requests How to say 'No' How to handle criticism How...

...Typically, delegates just do not know what to expect of court attendance. Programme Outcomes The one-day Going to Court programme will cover the following...

...to take responsibility for their own development and enables them to communicate with more confidence and develop positive responses to a wide range of situations... Learn about: Being Persuasive, Enhancing Personal Image, Achieving Results...

...and clear verbal communication Building effortless rapport Networking in and out of the workplace Establishing and maintaining trust Who should attend... Learn about: Building Rapport, Convincing Others, Non-verbal Communication...

...Hearing and listening techniques, such as clarifying with questions will be covered, as well as tips for speaking clearly. Delegates will be working on speed... Learn about: Presenting Ideas, Communication Skills, Speaking Clearly...

...influencing strategies that can effectively manage difficult situations Continuing Professional Development (personal reflection and action planning)... Learn about: Assertiveness Training, Confidence Training...