Assertiveness courses Scotland

...increasingly important skill as managers frequently need to achieve results through others, by working across and beyond organisational boundaries...

...You can become more assertive and immediately start to feel and see the benefits. Courses can be accommodated upon request. Individuals & Organisations...

...all levels of staff within an organisation. This course is ideal for all levels of staff within an organisation. Assertiveness Assertiveness is clear...

...Participants should be aware of: ª How to make clear specific requests. ª How to say 'No'. ª How to handle criticism. ª How to manage feelings...

...Giving evidence, credibility and reliability. Benefits We consistently receive excellent feedback from previous participants who have told us how invaluable...

...extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to both public and private... Learn about: Improving Self-Confidence, Resolving Issues, Being Persuasive...

...how to use it Using body language and non-verbal communication to your maximum advantage Understanding the motivations of others How others use their learning... Learn about: Convincing Others, Conflict Strategies, Maintaining Trust...

...ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers... Learn about: Speaking Clearly, Sentence Structure, Presenting Ideas...

...Understanding and overcoming the barriers to assertiveness Building self confidence Communicating effectively – getting your message across Identifying... Learn about: Assertiveness Training, Confidence Training...