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Telephone Skills courses Scotland

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Related courses

Advanced Telephone Prospecting course in Edinburgh
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    6 other venues
    • Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
  • Intermediate
  • 05 Nov 2020

... target industries. This Advanced Telephone Prospecting training course is available throughout the... Learn about: Sales Training, Selling skills, Customer relationship...

£ 430

... target industries. This Advanced Telephone Prospecting training course is available throughout the... Learn about: Sales Training, Selling skills, Customer relationship...

Outstanding Customer Service Skills course in Edinburgh
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    5 other venues
    • Birmingham, Bristol, Leeds, London, Manchester
  • Intermediate

...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service, Customer Relationship Management, Customer relationship...

£ 430

...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service, Customer Relationship Management, Customer relationship...

Call Centre - Achieving Best Practice course in Edinburgh
PTP Training & Marketing Ltd
  • Short course
  • Edinburgh
    and
    5 other venues
    • Birmingham, Bristol, Leeds, London, Manchester
  • Intermediate
  • August

... impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives? 11:45 - 12:45 Delegates... Learn about: Call Centre, Best Practice, Handling Complaints...

£ 430

... impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives? 11:45 - 12:45 Delegates... Learn about: Call Centre, Best Practice, Handling Complaints...

Advanced Communication Skills course in Glasgow
Revolution Learning and Development Ltd
  • Vocational qualification
  • Blended in Glasgow
    and
    5 other venues
    • Newcastle Upon Tyne, Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
  • 1 Day

...To look at skills, behaviours and approaches to communicate more effectively. Understand a range of tools to use whilst communicating. Understand how our behaviour impacts on the communication process. Understand how to build long lasting relationships. Suitable for: Anyone who needs to improve... Learn about: Call Centre, Customer Service Skills, Persuasion Skills...

£ 199 VAT inc.

...To look at skills, behaviours and approaches to communicate more effectively. Understand a range of tools to use whilst communicating. Understand how our behaviour impacts on the communication process. Understand how to build long lasting relationships. Suitable for: Anyone who needs to improve... Learn about: Call Centre, Customer Service Skills, Persuasion Skills...

Media: Television Production NC (SCQF level 6) course in Glasgow
Glasgow College of Nautical Studies
  • Course
  • Glasgow (Scotland)
  • Different dates available

...This course gives you an introduction to the skills required for television production. Subjects include single and multi-camera studio techniques, covering roles such as directing, vision mixing, lighting and camera operating. The course is intended to give you a sound basis for applying... Learn about: Television Production...

Price on request

...This course gives you an introduction to the skills required for television production. Subjects include single and multi-camera studio techniques, covering roles such as directing, vision mixing, lighting and camera operating. The course is intended to give you a sound basis for applying... Learn about: Television Production...

SVQ MA Customer Service Level 3 course in Bearsden
Jackson Mills Associates
  • NVQ
  • Bearsden (Scotland)
  • 12 Months

... project encourages individuals to think about their personal strengths and weaknesses, and the skills they bring to the team. Communication skills... Learn about: Customer Care, Customer Service Skills...

Price on request

... project encourages individuals to think about their personal strengths and weaknesses, and the skills they bring to the team. Communication skills... Learn about: Customer Care, Customer Service Skills...

Television BA (Hons) (SCQF level 9) course in Glasgow
Glasgow College of Nautical Studies
  • Course
  • Glasgow (Scotland)
  • Different dates available

... professional level technical production skills and research practice. We have close links with industry and you will enjoy the expertise of visiting specialists covering all aspects of TV production, alongside teaching staff, who have direct experience of working in the industry...

Price on request

... professional level technical production skills and research practice. We have close links with industry and you will enjoy the expertise of visiting specialists covering all aspects of TV production, alongside teaching staff, who have direct experience of working in the industry...

Outbound Telephone Sales course in Glasgow
Cosensa Learning & Development Ltd
  • Training
  • Glasgow (Scotland)
  • Advanced
  • 1 Day

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Company Image, Incoming Calls, Overcoming Objections...

£ 201-500

... required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help... Learn about: Company Image, Incoming Calls, Overcoming Objections...