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Telephone Skills courses Scotland
- Short course
- Edinburghand6 other venues
- Wymeswold, Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
...closely supervised. * Participants are asked to bring prepared contact list: 100 companies from at least five different target industries. This Advanced... Learn about: Telephone answering, Customer Service, Sales Techniques...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...(First impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives?... Learn about: Best Practice, Call Centre, First Impressions...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...on The Telephone 12:45 - 14:00 Lunch Break. 14:00 - 14:45 Task 3: What Are Our Customers Main Objections? (Delegates discuss best practice) 14:45... Learn about: Customer Service, Customer relationship, Excellent Customer Care...
- Course
- Glasgow
- Different dates available
...This course gives you an introduction to the skills required for television production. Subjects include single and multi-camera studio techniques... Learn about: Television Production...
- Vocational qualification
- Blended in Glasgowand5 other venues
- Newcastle Upon Tyne, Coventry, Liverpool, Sunbury On Thames, Keighley/Bradford/Leeds
- 1 Day
...build relationships and communicate more effectively. Anyone who needs to improve on the way they communicate with others i.e. friends, colleagues or clients...
- NVQ
- Bearsden
- 12 Months
...a happier, more positive and productive environment is created. Our clients - individual candidates and their companies - have found that the SVQ award develops the individual...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer Manager, Customer relationship, Customer Care Skills...
- Course
- Glasgow
- Different dates available
...TV Script-writing. TV Factual Production. TV Studies. TV Drama Production. TV Studio Presentation...
- Training
- Glasgow
- Advanced
- 1 Day
...They have been successfully delivering training to both public and private sector organisations for over twelve years and previously held a number of senior... Learn about: Buying Signals, Telephone Etiquette, Incoming Calls...
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